Please sign in to post.
Holiday Sale! Save 20% Storewide!

Wrong birth date

Posted by (CA) on

I created a DB account and entered my birthday, but it was saved a date off (month & year correct). The website lists the correct date, but the app is a date off (22). I decided to try and click on "change" on the website, and when the dropdown appears, it defaults to the incorrect date (22). I just emailed DB to inform them of the issue and asked if they could correct my birthdate.

However, I also created an account on the MVV-App. I made sure to select the correct birth date. But after I created the account and went into my profile, it also has my birthday a date off (22 again). I was wondering if this is just a technical issue. Does my birth date on the profile matter when making reservations and boarding the trains? I plan on purchasing the DT ticket for both me and my husband on the MVV-App, and purchasing ICE tickets on the DB app. Mainly worried if they won't let us on. If it's not a problem, then I'll go ahead and purchase our tickets. Thank you so much!

Posted by
8021 posts

You should be fine. All the conductor looks at is your barcode, so if that's on there, there will be no problems. :-) And it shouldn't be a problem to book the ticket either.

Posted by
9221 posts

No one is checking your ticket when you get on the train, it is not like the airport.
You get on the train, find your seats and at some point during your ride, someone will come by and check your ticket. They will not care about your birth date. I have never even been asked for ID. They simply check the ticket, stamp it and walk on to the next person.

Posted by
8064 posts

I too think you will be fine, but to correct some info above, you are required to have your passport (as a non resident) on you for ID when using a pass or e-ticket. They however do rarely ask for ID, just scan and go. Though last month, I was asked once for sure, and maybe a another time. I also saw conductors asking for IDs after scanning others travel cards or phones on occasion. I do not think they would look closely at birth date, or if they did would see it as a simple mistake. Using a pass or ticket with a different name would be an issue and result in a fine.

Add Reply

Please do not reply to violations of our Community Guidelines.