Renting a car in Munich next month and got a quote from Gemut for a car from Europcar. Reviews scare me.
Be positive. About ten percent are very happy with Europcar. Car renters in general only post reviews if they've had a bad experience.
Why are you using Gemut? Is it cheaper than renting directly from Europcar?
No actual issues on Trustpilot perceivable. Still very good ratings.
Book directly, not via a reseller.