You all have been essential in planning my spring trip to the NL and Belgium. I'm traveling with a friend for part of the trip. She leaving Rotterdam and taking a train to Berlin, and this is where the question lies:
Her ticket is April 25, Amsterdam Central to Berlin HBF, and cost €99 + service fee. She has used RailClick (don't know what this is.) The confirmation says "Includes open Ticket."
She does not have a seat assignment, and that concerns her, along with a specific train. This is making her uncomfortable. Should she be?
I think one of the problems may be using a third party broker? I'm sure one of the experts will have some wisdom here. I'm guessing she should cancel and book directly on DB. What are the recommendations?
Please help. Thanks so much!