I'm wondering if anyone has experience with making a reservation for the BMW factory/museum tour. The website gives a phone number and email address to make the reservation. I sent an email with an inquiry and received a response stating that I must call the phone number. I really don't want to pay crazy international calling rates in order to do this. Anyone have advice on how to get this done? I thought about emailing my hotel and asking if they could call and make the reservation for me. Any advice is welcome. Thank you!
Posted by
Montreal, Quebec, Canada
8293 posts
Considering the thousands of dollars you will spend to make your trip, an international phone call is peanuts. But why don't you buy one of those " calling cards" that let you make calls anywhere in the world. $5 will do it.
Posted by
Rick Steves' Europe
16895 posts
I booked by phone and it was quick and easy, not a long phone call. The BMW staff speak English.
Posted by
New York, NY, USA
11294 posts
If you can set up Skype, you can put some credit on the account and call Germany for $0.02 per minute (yes, two cents!).
In the past I have used 10-10-987 with good results, but someone more recently posted that it did not work for them. Have a look at it here: http://www.1010987.com/index.asp?Country=Germany+++++++++++++++++++++++#rates
Posted by
NSW Australia
703 posts
we visited this time last year, and yes I had to book by phone. they were very helpful and the call did not take that long. just have to allow for time difference when calling. and I rang some time in advance to get in.
the plant tour was great, as was the museum next door and the whole WELT experience. my wife ( who is not really a car 'nut' ) really enjoyed the tour. the whole time was enjoyable, not crowded and mainly indoor.
hope this helps.
Posted by
Boerne, TX
4 posts
In 2007 I made our plant tour reservation via email, so I know you should be able to now. There is an email address posted on one of their websites: [email protected]. Try that. I was able to book Mercedes & Porsche tours for this past May via email only.
Posted by
28 posts
Either way, please make your reservations at least two months early. The tickets were sold out when we tried to visit the plant and had to settle for a tour of the Museum and the BMW World.
Posted by
NSW Australia
703 posts
anna Conda, ( on one post it mentions email, you can try their email address, but unless things have changed in the last year, then you can only book by phone. I already tried by email. no luck
Posted by
OP
29 posts
Jonnakc, as I stated in my original post, I did send an email to the address for reservations that is on the website, and received a response stating that I had to make the reservation by phone. Procedures change over the course of nine years, and not always for the better.
Update: I emailed my hotel and they were happy to make the reservation for me. Glennlorrainer, glad to hear that you and your wife enjoyed the tour. I'm really looking forward to it!
Posted by
Philadelphia, PA, USA
106 posts
We went on the tour a couple of years ago, and the only way to make a reservation is by phone. As others have mentioned, the call was very quick and the person on the other side spoke English very well.
As someone else also mentioned, you should make your reservation well in advance. The tour sizes are very small, and the number of tours very limited.
I found the tour to be extremely interesting and well worth it. The cost of a short call to book it should be fairly small.