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Rail now suspended btwn Rastatt and Baden-Baden til 7 Oct. I'm already ticketed - sugg?

I purchased tickets directly from DB on their website on May 28 for travel on September16. I received an email with the tickets and confirmation. I also download their app. Now just by chance I have discovered a huge disruption. I don’t understand why they did not email me or contact me to tell me of this huge change. I just happened upon it the notification on a website . I emailed them and asked them if it was going to affect me and they said yes and sent back this solution listed below. I am not opposed to renting a car and driving to Stuttgart which rome2rio and Michelin say would take about 1:53 or 2:29 from Mainz. This would take me close to Heidelberg or perhaps somewhere else cool to eat lunch otw. My original itinerary had more time on one train and less changes and we thought it would be a nice experience, possibly views, etc. Now I am not sure a car would not be faster and a better experience. I have read about taking a car into another country and they expense of dropping it off in another country which I have not investigated bc we weren’t going to do that but that is why I chose Stuttgart and then catching a train from there but I am up for anything. We a have some status with Avis so that is who we usually rent with. I can leave Bacharach earlier. I was leaving at that time bc it worked with the Mainz to Basell SBB leg at the time. I actually have a car that I was dropping of in Maiinz and taking the train to Bingen and riding the boat up to Bacharach on September 14 spending a few days therethen on the 16th training back to Mainz to catch the train to Luceerne. . I could return that car as planned and then rerent on the 16th in Mainz or I could keep the car, drive all the way to Bacharach, train down to Bingen and boat back and then a couple days later I would already have the car and could drive to Stuttgart or wherever to catch the train to Luzern.
Originally booked: for date of travel Sept 16 Bacharach 11:36 to Mainz Hbf 12:04 RE 4259
Mainz to Basel SBB 12:40-15:35
Basel SBB to Luzern 16:04 – 17:05
Their suggestion;:
Bacharach dep 11:36 platform 1 RE 4259
Frankfurt(M) Flughafen Regionalbf arr 12:35 platform Regio 2
Frankfurt(M) Flughafen Fernbf dep 12:52 platform Fern 5 ICE 517
Stuttgart Hbf arr 14:12 platform 15
Stuttgart Hbf dep 14:29 platform 3 IC 187
Zürich HB arr 17:25 platform 7
Zürich HB dep 17:35 platform 10 IR 2667
Luzern arr 18:25 platform 5

How I found out about it is that I saw this notice on the DB website: Rail services between Rastatt and Baden-Baden have been suspended until 7 October. This restriction affects southbound rail services via Basel and northbound services via Karlsruhe. Rail replacement services are available for passengers in Rastatt and Baden-Baden.
Rail replacement stop in Rastatt (PDF, 63.63KB)Rail replacement stop in Baden-Baden (PDF, 94.66KB)
You can find up-to-date travel connections with real-time information in the travel information.

Trains between Paris and Stuttgart/Munich are being diverted via Mannheim/Saarbrücken.

Passengers should plan for at least 60 minutes of extra travel time. All tickets purchased up until 22 August are valid on rail replacement services and for all detours. Tickets are no longer restricted to specific trains. If you no longer wish to travel due to the increased travel time, you can exchange or return tickets that were purchased before 22 August free of charge.

To have tickets purchased on bahn.com, with the DB Navigator app of mobile phone tickets refunded for free, please use the following form. Tickets purchased in a DB Travel Centre, a DB agency or at a DB ticket machine can only be refunded in a DB Travel Centre or DB agency.

Posted by
2779 posts

If you're not in a hurry stick with your original itinerary and take the bus shuttle between Rastatt and Baden-Baden. If you're going to be carrying too much luggale or don't fancy the change into a bus and back onto the train take the rerouting via Stuttgart.

Posted by
154 posts

in the email they sent me they did not offer a bus reroute as you mentioned above. The option I listed was the only one they gave me. I would be interested in more info on that. or just renting a car. We will each be carrying a 22 inch rollar and a backpack so manageable without having to book normally.

Posted by
2487 posts

It could very well be that your trip is too far in the future to inform you. Some two months ago I got an email alert from the Bahn about a rerouting just a few days before the departure date.
I'd follow the suggestion not to change anything. It'll take you longer, but it's a much surer and less complicated.
And all that as a result of a new tunnelling technique which got wrong and will block this major route for another month. Just today I read that the rail cargo companies are demanding an explanation and an intervention from the side of the European Union.

Posted by
631 posts

not only is their suggestion overly complicated but it takes 20 minutes too long!!

stick with your original plan. The 12:40 from Mainz will terminate at Karlsruhe at 13:47 (no space for it at Rastatt)
There you wait a short while for the 14:00 to Rastatt which only takes 12 minutes.
from there you get a special shuttle bus which is only for 20 minutes around the damage to BadenBaden, there is plenty of time allowed for loading and unloading the buses
Then there is a special fast train to Basel which arrives at 16:47
and then the 17:04 to Luzern arriving at 18:05

Posted by
154 posts

how are y'all finding out that info about the bus? I can't seem to find the specifics and it is wasn't in the email as an option for me. The only reason I was leaving Bacharach so late was bc i wanted to catch that faster train fm Mainz to Luzern. If I don't have to do that I would rather leave Bacharach earlier and get to Luzern earlier. I could also rent a car and drive to Baden Baden or Freiburg and catch the train there but it doesn't seem like it saves me much time.

Posted by
20178 posts

Just go to the Deutsche Bahn website and put in Mainz to Luzern on Sept 16 leaving at noon. You will get the current schedule with the replacement bus. This just causes a 1 hour delay in your original schedule, and a couple of unforeseen transfers.

Posted by
154 posts

ok I see that when I add in Mainz at 12:40 but when you do Bacharach departing as I was originally schedule at 11:36 it shows the whole Frankfort Stuttgart thing and doesn't show the bus option.

Posted by
20178 posts

Yes, but if you want to keep your original ticketing, there is no change in the Bacharach to Mainz portion. So you could just stick with the plan.
Edit- I assume you are not in Europe yet. When you get to Germany, you could see if DB will let you change to an earlier departure due to the unforeseen circumstances. There is a 9:13 departure, still going through Rastatt that would get you to Luzern by 15:30.

Posted by
154 posts

No I am not in Germany yet so that is a good idea! Do you know how I keep them from automatically converting to the longer, more changes route? I have emailed them. I did get a good rate bc I booked so early so I do want to pay a bunch more money

Posted by
154 posts

You would think when I signed into my train account it would say something but it just pulls up the original itinerary with no alert to the problem even when I click on that itinerary

Posted by
20178 posts

You got a Sparpreis ticket that is only refundable with a 17.50 Euro fee then you have to pay the new ticket price, whatever that may be. There is an implied guarantee that DB will get you there on time without major delays. There is a bunch of forms to be filled out to receive compensation, but rather than go that route, you'd be better to walk into a Reisezentrum (ticket office in a major station) and explain that you wanted to be in Luzern earlier rater than later. I am thinking that they would change your ticket without any fee or added fare. But if they don't, so be it.

I've taken a replacement bus before on DB, and it was not that big a deal. The buses are lined up waiting for the train. You get off with your luggage and they put it in the bus hold and you get on the bus. Bus drives to the next point where the new train is waiting. You get off and pick up your luggage and get on the new train. When everyone is back on board the new train, you proceed to the destination. They've been doing this for several weeks now, so they should have it down like clockwork.

I see that there is an itinerary leaving at 7:37 and takes the Frankfurt Airport to Stuttgart to Zurich route and gets to Luzern at 14:25. Maybe you can see if they will give you that one.

Posted by
154 posts

Thanks. I'm going to try your suggestions. If worse comes to worse I will stick with what I have but I want to do the bus option and them not automatically switch me to the other longer deal which is what pulls up when I enter my itinerary from Bacharach. I guess I will see what they say when they reply to my email or wait until I get there. Thanks for your help

Posted by
2338 posts

not automatically switch me to the other longer deal

Don't worry, you won't be "automatically switched". The route via Stuttgart is just a suggestion. You are free to choose your route (even if including a big detour), and DB has suspended saver fare bindings to specific trains for connections on the Rhine route.
At the DB web site just type in your desired arrival time at Lucern and deselect the preference for fast connections. You will see everything that's on offer, including connections using the replacement bus. Your trip will be exactly one hour longer.

E.g., there is a connection Bacharach dep. 9: 36 - Luzern arr. 16:05 and another one Bacharach dep. 11:36 - Luzern arr. 18:05. There are alternative connections via Stuttgart avoiding the replacement bus, which take 20 min. longer (arr. 16:25 and 18:25, resp.).