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Question about Deutsche Bahn flexibility

Hi there, I just wanted to confirm something briefly about train travel with Deutsche Bahn.

Where I am in Scotland, the general situation is that when you buy a ticket for a train, you're given a standard "Off-Peak Single" or "Off-Peak Return" or whatever. If you miss the train you intended to catch, you can just get on any other off-peak train and your ticket will be just as valid.

However, my assumption with DB - and I just want to make sure this is correct - is that if you book a specific train, you are locked into that specific train, especially for the high-speed ones. So, totally hypothetically, if you booked a 10am ICE from Munich to Berlin but missed it, you couldn't then just hop on an 11am ICE on the same route, because your ticket was only valid for that specific 10am one. Am I right to assume this, or is there any flexibility in a DB ticket? I know seat reservations are a whole other thing - obviously your seat reservation wouldn't transfer from one train to another - but can the ticket itself transfer?

(I'm aware that DB also does lots of regional offers that allow you to get on, say, any regional train over the course of a day, but for this question I'm only talking about specifically-bought tickets, not the regional offers.)

Thanks in advance!

Posted by
6888 posts

It depends on what kind of ticket you have. There are cheap ones that are only valid on a certain departure, and more expensive ones that allow you to take any train you want that day.

Posted by
2448 posts

The default in Germany is for tickets to be flexible. Ie. a ticket is for a route, not a train, just like in the UK. And just like in the UK you can get advance discounted fares that do lock you in to a train, but are cheaper. Because of the priced difference most people end up buying discounted tickets. But if you buy a flexible ticket you can take any train on the route.

The main difference with the UK is that DB, like most continental railways, practices "single leg pricing", where a return ticket is just two singles bought together. So you do not have the cheap returns you have in the UK. Als there are no flexible discounted tickets like your off-peak tickets.

One other thing to be aware of with DB is that as soon as the schedule of the train you selected during booking changes by as much as a nanosecond they will send you verbose and confusing emails telling you that "your trip is no longer possible" and that you need to look up an alternative connection, and that you can now take any train on your route. Often this comes with a link that leads you to a page that will confuse you even more... Its an art DB really masters.

Ignore these mails, except for the bit where they tell you that your ticket is now a flexible one. Hurray. You have bought a flexible ticket at a discounted price. Now just go on www.bahn.de the day before your travel, and find yourself a train to travel on.

Posted by
7959 posts

Wengenk described the "cancelled journey" loophole better than I probably could, but I did use that exception once or twice on a recent trip. It also applies to missed connections due to late trains (which was most of the trains I took). And yeah, for anyone trying to read through the documents and links sent with the cancellation, good luck! If you have questions, best to go to a manned service counter, and have them print off a new suggested itinerary.

There are some catches though, if you had reservations on any of the scheduled trains, those are lost (Maybe you can apply for refund), and if the trip is International, legs in those other countries can be completely cancelled, leaving you to purchase those anew. In my case, since the other legs were in the Netherlands, any train on the route works there as well.

Posted by
7748 posts

Wengen, I laughed so hard at your description of DB's emails, but it was also so true. :-) That happened to me a couple of years ago and yes, DB has mastered the art of confusion very well. Luckily I came here for advice at the time, and was told to just pick a train that would get me there. It wound up being one that had fewer transfers and got me to my destination an hour earlier than the previous train, so I lucked out.

Posted by
5283 posts

Hurray. You have bought a flexible ticket at a discounted price.

Hilarious and great DB info. I love winning the "rescheduled ticket" lottery!

Posted by
622 posts

they will send you verbose and confusing emails telling you that "your
trip is no longer possible"

I got one of these last year. Since I was already in Germany I simply went to a DB office to understand what I needed to do. The agent quickly rebooked me. When I saw the new time, I was confused as it was 5 or 6 hours different from my original trip and I knew there were other trains. The agent had booked the new trip based upon my home time in the US (which was on my original paperwork from DB). Quickly got a better time schedule.

BTW, I've never had a bad interaction with a DB agent. I think they understand the most of us from the US only ride trains outside our home country.