I purchased my Munich Hbf to Salzburg Hbf 1st class tickets via DB for an RJX train leaving early afternoon on June 21.
I have been trying to book seats on oebb.at and up until last week I was able to select my seats, but would encounter an error when I tried to confirm and checkout.
Today I went back to the website to see if anything has changed, and the webapp (as well as my phone app) no longer provide the seat selection option.
Does anyone know if they changed the ability to select seats? I would like my husband and I to sit together, preferable on the right side. If they pre-assign our seats, can we change it when we're at the Munich train station?
Thanks in advance for your help.
I think your problem stems from buying the tickets on DB . I purchased RJX tickets ( Munich to Vienna )about three weeks ago , but bought them on Austrian State Railways . No difficulty buying two seat reservations with the transaction . . OBB is the operator of the train , not DB .. Also , if buying from DB you could have done that with a Bayern ticket - about 45 Euro for two people .Any change in your ticketing would depend on the grade of ticket you purchased
Reservations and tickets are separate. You don't need a ticket to make a reservation. You can buy a ticket from DB and a reservation from ÖBB and vv.
A few more remarks:
- This is a DB train. It only becomes an ÖBB train after Salzburg.
- When you reserve seats for multiple persons the system will try to seat you together. If that is not possible selecting seats on a seat map won't help either.
- Reservations are not compulsory...
- You can't change reservations. You are free to sit somewhere else though.
Don't overthink this. This is mass transit.
Thank you both for replying. I read a lot of information before buying my tickets. I chose first class for a little more comfort and legroom, and could only get sparpreis prices from DB. The train is listed as RJX 67, so should be one of the newer (red) OBB trains?
As I noted, up until today I was able to see the seat maps and pick my seats, but could not reach the check out page. Now there’s no option to view the map and takes me directly to checkout.
I suppose worse things can happen. At least we will have reserved seats…. 😬