I am looking to re-book the trip from Paris to Kaufering. There is one that is less expensive and has only 2 stops and gets us into Kaufering in plenty of time to get to the car rental place before it closes. Our first connection is in Stuttgart and I was told it is a one level area and 10 minutes will be fine to get from one platform to another. In Muchen-Pasing it is only a 9 minute transfer from ICE 517 to RE 57414 and I can't seem to find info regarding how that station is set up. Is that enough time for me and my parents to get from one platform to the next? I am hoping so cause it is what will work best for us. Our next option is slightly more expensive, still only 2 stops, still a 10 min one in Stuttgart but a 55 min transfer time in Augsberg. But it will get us in with only 35 minutes minutes to get to the car rental place before it closes. What do you suggest?
Also, since I need to cancel our tickets for July 5, and am rebooking them for Sept 27, and the price is between 60-80 Euros less than the July 5 tickets, is it accurate that if I cancel my tickets I will be charged 19 euros per person but get the original cost of the ticket (319 euros) refunded to our credit card. Then I rebook the tickets at the lower price (239-259 Euros). Am I understanding their policy correctly. I did it on Trainline.eu--which by the way I discovered after spending 40 min with the guy at Trainline.uk trying to figure this out. He couldn't understand why he couldn't find my reservation--LOL. At Trainline.eu they don't give you an option to call anyone. I emailed them and never heard back.