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MOBAL phone use in USA

I have the latest "deluxe" model of MOBAL and one of its features is you can use it in the USA. They are impossible to get a response from unless you wait 3-4 days for email response, so does anyone have experience using one in the US? I can't make a call here (Michigan) to local numbers and have set it up with the +1 prefix. Maybe they mean you can use it to call OUT of the US but not within?

Posted by
208 posts

We have their international SIM cards in iphone 7s. We have used them fine overseas and in the US before. Upon returning home from Greece last month, I noticed that they both said, "No Service." I thought that was funny because I had used them in the US before to test them out before going on a trip. I emailed Mobal, and received the response below. Not sure if it will help you out or not. I have not yet taken the time to try the fix they suggested, as we don't want/need to use them in the US.

If your device is not registering with any networks (device shows no signal strength, or a “No service”, “Emergency Calls Only”, or similar message) then it would suggest that you are in an area with poor/limited cell service.
For your reference in the USA we use the T-Mobile network.
As a test, could you please perform a manual network search and see if you can connect to T-Mobile manually, then see if you can use our service?

Posted by
34 posts

Thanks. Your resp. came much faster than MOBAL is doing lately. I have more than their SIM card; it's their phone as well. I get a busy signal when I call. As I'm extremely tech-savvy challenged, I have no clue how I would follow their suggestions. As you did, I was hoping to "test" the phone from here before travelling to Germany in a few days and use it upon return in my home airport to call home rather than packing my Tracfone as well.