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ICE train to Erfurt from FRA airport

Hi, we’ll be arriving in FRA airport approximately half past noon on a Tuesday & wish to purchase a ticket for an ICE train to Erfurt.
It seems we can only purchase tickets with the exact time, however we don’t know how long it’ll take to get our luggage & get through customs…
As far as I can remember DB office at the airport is before customs correct? or after we get through customs? That would help - then we can more likely pinpoint what time we would like to catch the soonest train..

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21160 posts

The DB Reisezentrum (ticket office) is after you go through immigration and get your luggage (customs) at the airport train station. You can just walk in and buy a ticket for the next train.

I do not see any direct trains. Best option looks like an S-Bahn to Frankfurt Hbf, then change to a direct ICE to Erfurt. Other options have multiple connections and take longer.