Hi
I had planned on buying my tickets through the MVV app, but I got a message that they have paused selling them due to fraud. Has anyone tried using the HVV App? We leave in 2 weeks and I am starting to panic.
No, not used that app, but look through the information from The Man in Seat 61" https://www.seat61.com/train-travel-in-germany.htm#Deutschlandticket
He recommends two sources, I have used Tranzer several times, quick, easy, they take US credit cards, and they cancel the subscription immediately. The ticket is loaded to your digital wallet on your phone.
Official statement of MVV in German language:
https://www.mvv-muenchen.de/mvv-und-service/presse/pressemitteilungen/news/detail/news/zur-heutigen-berichterstattung-mvv-stoppt-verkauf-von-deutschlandtickets-und-warnt-vor-betrugsversu/index.html
"It is expected that it will be possible to purchase the Germany ticket via the MVV app again this afternoon, but with two new security measures in place:
- For the time being, Germany ticket subscriptions in the MVV app can only be purchased using credit cards; SEPA will follow at a later date.
- The purchase of Germany tickets in the ticket shop in the MVV app is now only possible for the respective account holder. Anyone wishing to purchase a Deutschlandticket for another person must create a separate account for that person. It is still possible to use the same payment method. Registration in the MVV ticket shop is only possible for persons aged 18+".
Translated with DeepL.com (free version)