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D Ticket

Hi
I had planned on buying my tickets through the MVV app, but I got a message that they have paused selling them due to fraud. Has anyone tried using the HVV App? We leave in 2 weeks and I am starting to panic.

Posted by
4660 posts

Official statement of MVV in German language:
https://www.mvv-muenchen.de/mvv-und-service/presse/pressemitteilungen/news/detail/news/zur-heutigen-berichterstattung-mvv-stoppt-verkauf-von-deutschlandtickets-und-warnt-vor-betrugsversu/index.html

"It is expected that it will be possible to purchase the Germany ticket via the MVV app again this afternoon, but with two new security measures in place:

  • For the time being, Germany ticket subscriptions in the MVV app can only be purchased using credit cards; SEPA will follow at a later date.
  • The purchase of Germany tickets in the ticket shop in the MVV app is now only possible for the respective account holder. Anyone wishing to purchase a Deutschlandticket for another person must create a separate account for that person. It is still possible to use the same payment method. Registration in the MVV ticket shop is only possible for persons aged 18+".

Translated with DeepL.com (free version)

Posted by
5 posts

Purchasing other tickets on the DB site has not been a problem but the site took me to another DB link for the D-Ticket where one issue or another presented itself. Previously, since the D-Ticket was rolled out, we were able to use the MVV website/app until trying to give it a go today. Obstacles everywhere for one odd reason or another (mostly related to IBAN financial system). What worked, thanks to other suggestions on the web, was the HVV-Switch app (related but different from the HVV (Hamburg transit association), and then select PayPal as your payment method (VISA/MC did not work presumably the IBAN issue).

I also used my middle name in the registration as another place references the need to have a matching name from the official identification document, be it Drivers License or Passport.

Posted by
116 posts

Thanks, Mark, for the update. I’d successfully used the MVV app (iOS) to purchase a D-Ticket over the last two summers, and I was very interested when this came up.