I'm trying to figure out how the Lufthansa airail connection from Cologne to Frankfurt works. Is it possible to board the train in Cologne with just my plane ticket? I have purchased the airail ticket roundtrip from Boston to Cologne. I can get a boarding pass at Logan airport, but how does it work at the train station in Cologne?
You have to have a printed ticket that you get by email from Lufthansa when you buy your airplane ticket with the airail adder. Details at: https://www.lufthansa.com/us/en/lufthansa-express-rail-fly
Well, the problem is that I will not be able to print a boarding pass in Cologne. On the Lufthansa website, it would seem that the only way to get a train boarding pass from Cologne to Frankfurt would be via the mobile app.
With Lufthansa Express Rail you can check in from 23 hours before departure online or via your mobile device, as is usual with Lufthansa. You can use this check-in service up to 15 minutes before your train departs. You will then receive your boarding pass which is valid exclusively for both the Express Rail journey and for your Lufthansa flight. In case of failure to comply, Deutsche Bahn may charge fares retrospectively.
As a Lufthansa First Class or Business Class passenger, seats are reserved for you in the train’s 1st Class compartment. If you are travelling in Lufthansa Premium Economy Class or Economy Class, you will find your reserved seat in the train’s 2nd Class compartment.
I'm just trying to figure out if it is possible somehow to get a paper boarding pass perhaps at the train station in Cologne.
You can also conveniently print out your Rail&Fly tickets at a DB-Fernverkehr ticket machine. For this you will receive separate DB pick-up numbers from your travel agency or the Lufthansa Service Centre for your outbound and your return journeys. This is not possible when booking via lufthansa.com.
From this it looks like you get it at the Lufthansa ticket counter?
Sometimes, a phone call does wonders.
Thanks for the information. I have sent an email to the Lufthansa Customer Service. A telephone call might be the best way to get the information. I just haven't found any information about this on the Internet.
Last time I was there (a couple of months ago), they still had self-service check-in machines in the station. You will definitely need to check in before boarding the train. If you don't, the remaining flight(s) on the ticket will be automatically cancelled.
Sam, the OP is not referring to Rail&Fly, but to Airail. This is a completely separate concept. Rail&Fly tickets are railway tickets, while Airail tickets are essentially airline tickets issued by Lufthansa-but with the "flight" being operated by Deutsche Bahn.
Yes, that is how the ticket is described on the itinerary. The segment from Frankfurt to Cologne is denoted with a LH number.
So, from what I can understand, the only way to check in is with a mobile device since I will not be able to print a ticket.
Must I use two devices for two different tickets? I do have the LH App installed on an IPad. After checking in via the app, does one show the barcode to the train conductor?
So, from what I can understand, the only way to check in is with a mobile device since I will not be able to print a ticket.
You should not just rely on my memory, but as I said: I believe there are self-service check-in machines in the station, where you can print a boarding pass.
So, from what I can understand, the only way to check in is with a mobile device since I will not be able to print a ticket.
Must I use two devices for two different tickets? I do have the LH App installed on an IPad. After checking in via the app, does one show the barcode to the train conductor?
Yes, you have a single ticket for the train and the flight. There is no separate train ticket; the segment from Cologne to FRA is technically a LH flight. Just check in (15 min before dep. of the train at the latest) and you have your boarding pass for both segments including your seat reservation on the train.
IIf you absolutely need a printed ticket, go to the Tourist Info in Cologne (Kardinal-Höffner-Platz 1; facing the front of the cathedral, 3 minutes from the train station) and ask them to print it out for you.)
@chris-s: I think those LH automats don't exist any more.
I found this thread while trying to find some similar information for Stuttgart.
Is the Lufthansa Express Rail using the same train as ICE or is it completely different trains?
Assume you are talking about the Rail&Fly ticket.
https://www.lufthansa.com/us/en/lufthansa-express-rail-fly
Convenient travel from any of more than 5,600 DB stations
Your Rail&Fly ticket is valid on the day of your flight as well as one day before departure and one day after your arrival in Germany
You have a free choice of trains – including IC/EC (InterCity, EuroCity) and ICE (InterCity Express) trains
Assume you are talking about the Rail&Fly ticket.
Not necessarily. Stuttgart is also a Lufthansa Express destination (referred to as "airrail" by Chris-s above)
Is the Lufthansa Express Rail using the same train as ICE
Yes, but it has reserved seats for LH passengers.
I was able to print the boarding passes for the ICE train from Cologne to Frankfurt and the Lufthansa flight from Frankfurt to Boston at the DB ticket office in Cologne. There is a special scanning, printing machine just for boarding passes just opposite the DB initial information booth. Don't expect any help from DB personnel as this is a Lufthansa operation. You can login and print your passes 23 hours before your flight. Ordinarily I find DB personnel to be very helpful, but they were a little peeved with Lufthansa questions (and I was also talking in German).
The airail connection proved to be very convenient. You do have to handle your luggage on the train, and that isn't always easy when you are not in first class. Dropping off luggage in Frankfurt was also rather easy. There is a long walk to the international terminal, but there was plenty of time for even two elderly folks to walk the distance.
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