There seems to be conflicting information out there on this, and it appears recent that it's no longer the Richelieu but has to be the Pyramide? Or can you go through Carrousel entrance with the Pass? If anyone has very recent experience that would be very helpful! Thank you!
Only the Pyramide nowadays, but you go in quickly in the fast line. I was turned away at the Carrousel and told Richelieu was also off limits. This was four weeks ago.
Edit: it's been established by subsequent posts here and on TA that this policy of closing the Carrousel to pass holders is intermittent on days and times of large group reservations. So if you are coming from the line 1 metro, it's worth seeing if the entrance is open to pass holders. If it isn't, you'll have to walk around to the main entrance. There is a fast line for pass holders at the Pyramide.
I don't understand how anyone could be turned away at the Carrousel since no ticket is shown to pass through security there -- or were you trying to cut the line? They used to allow passes and members to take a shorter line at the Carrousel to the right of the main line, but they sort of flowed together at the end. But otherwise, you just line up and go through security which you can do whether you have a pass or not. The pass is not shown until you enter the wings.
Good point Janet. However security was looking at tickets at the Carrousel. Groups were getting through and members. I speak fluent French so I understood everything they said. As a former Louvre member I'm used to using the Richelieu entrance, but they told me that too was off limits for pass holders. I had just bought the pass in the Relay shop underground and was counting on using the Carrousel but had to walk around outside to the Pyramide. Someone moved our cheese.
Thanks guys - I guess we will go directly to the Pyramid entrance and not have to waste time going to the others, so thank you very much for your response!
I asked this on TA since the notion that you can't enter the museum through the Carousel without a ticket just seemed 'off' -- locals claim this is not so and that anyone can as always enter at the Carousel. Perhaps you can't cut the line with a pass as you can at the Pyramid, but you can certainly enter there and often it is easier and has little or no line.
Janet's information could be correct if her locals used the entrance without a pass or ticket within the last four weeks. In that case entry is intermittent and you may enter or you may not. I was there twice between June 17 to 24th. I waited in line with everyone else after buying the pass in the news shop. There was only one line that day at the Carrousel entrance. As stated above, a member ahead of me was admitted, groups were admitted, but the security person told me pass holders had to use the Pyramide. I specifically asked about Richelieu because that's what I used to use when taking classes there and he said Non only the Pyramide. By the way, the line at the Carrousel was the longest I've ever seen it the two days I was down there. Lots of groups.
Wow, thanks for the info Bets. That is a really disappointing change!! But very useful to know. Thanks for reporting your experience in-depth.
What a drag!
The people on TA claimed to have been there recently but who knows.
The odd thing is that traditionally you used NO TICKET at the Carousel as it is also an entry to many shops; it was security only and no tickets were required. Will keep checking on TA to see how this unfolds.
Would it be too much to ask you to stop by to get the whole story because this could affect a lot of people. Visitors need to know if this is intermittent depending on the number of groups that day, seasonal, or permanent.
The first day my husband and I were down there to go to a shop and saw the line was loooong, so we just left. The second day I was turned away, again the line was long. The third, I went straight to the Pyramid.
Bets, thanks for the info. Will head to the Pyramid with my pass in Sept.
Funny thing is I was there today for a couple of the shops and didn't think to check. Will try to stop by on the way home from work one evening this week. . .
What the TA folks are saying is that occasionally they are now limiting the Carousel to large tour groups (and members) which is a big change, but that much of the time it is as usual open to anyone ticket or not as in the past. I would think they would use Richelieu for tour groups and leave this more public entrance for the public, but the Louvre never consults me about such matters.
Et oui, Richelieu is used for school groups.
So if someone with a pass is coming out of the line 1 metro stop, it is still worth seeing if the Carrousel is open to the public. If it's closed that day, you just have to walk around to the Pyramide fast lane.
When I was there in May my husband and I were able to use our passes and breezed through the Richelieu entrace. There was not any waiting. The carrousel was aweful. The lines just to buy tickets at the automatic machines flowed down to the Metro. I suggest you buy your pass someplace not very crowed like St. Denis or the Arch de Triumph.
We were there on a Friday afternoon in late May and entered through the Carrousel entrance. The line was very short. Guess it depends on the time and day.