I could use some help understanding how to use the metro tickets that I purchased via the IDFM app on my iphone. The "tickets" are currently in my Apple wallet, however they do not have any QR or barcode on them. How do I actually use them? I am puzzled because there doesn't seem to be anything to scan and all other train tickets I've ever bought and used via my phone are scanned via a QR code. Can anyone help here?
Tickets use NFC for access, not barcode or QR code. Just place your watch near a reader or turnstile for access. How these tickets may be used depends upon when you purchased them. All tickets purchased since January of this year are either bus/tramway tickets (2.05€ each) or métro/train/RER tickets (2.55€) B/T and M/T/R tickets are not interchangeable.
If you purchased tickets t+, sold before January of this year, the rules for use are still what they were when you purchased the tickets: valid for bus, tramway, métro, but only on the RER within zone 1 or Paris.
Thanks for this reply, Tocard -- I purchased the tickets about two weeks ago, and they are metro tickets. Will i need to scan tickets on both entrance and exit?
Scan for entry. Sometimes you scan when making a connection, sometimes at exit (RER stations).
Thanks for your help!
Old T+ tickets stopped to be sold in nov 2025.
Some tickets on your phone require you to have the My Navigo Tickets app also installed on your phone in order to access the tickets from whatever ticket app you're using (SNCF, Bonjour RATP, Isle de France, etc.). These apps are tied to the My Navigo Tickets app so my point is DO NOT un-install the MY Navigo Tickets app before or during your trip or you will lose any tickets you've purchased and will have to purchase again after re-installing the My Navigo Tickets app (which I did by mistake thinking it was not an app I needed and when I went to access my Metro ticket through Bonjour RATP, it was gone and not retrievable so I had to download the My Navigo app again and repurchase the tickets. It does warn you of this happening but it's not really clear what you're not supposed to uninstall. Fortunately it was a small price to pay for the learning experience - I had only purchased one "sample" ticket). All of these apps are tied to the My Navigo Tickets app.
A follow-up after my trip: It was ridiculously easy. I just didn't trust the fact that the thing I'd need to scan did not have a QR or bar code. I downloaded the IDFM app, then purchased tickets through that by clicking "on my iphone." Once I had the first Navigo pass loaded in my Apple Wallet, I was able to add additional metro and bus tickets by opening the pass in my wallet and double clicking to purchase via Apple pay. It took seconds and couldn't have been easier.
What wasn't clear when I first arrived at Gare du Nord was exactly where or how I should "tap" my phone, but a man in front of me did it with his and that's how I learned!
Thanks to those that offered suggestions and advice!
What wasn't clear when I first arrived at Gare du Nord was exactly where or how I should "tap" my phone, but a man in front of me did it with his and that's how I learned!
Please DO share how you should "tap" your phone.
As you enter the turnstile at the metro station, on the right there is a spot to insert a ticket and then a light gray image of a circle -- you tap your phone on that circle. You do not need to scan your phone's screen. If you have the Navigo app open you will then see a record on the time and station you entered. Hope that helps!
Do I need both apps.
Navigo and IDFM?
Navigo is a general name given to all things concerned with electronic ticketing vs. the old paper system. There are Navigo cards, and Navigo fares. There are also two apps you may load and configure on your smartphone, eliminating the need for one of the Navigo cards:
- Ile de France Mobilités
- Bonjour RATP
Either app works very well
Tocard's responses are spot on. We used the RATP app for the first time in June and were pleasantly surprised at how easy and convenient it was. No need to buy your tix much in advance, With the average cell connection you can get them in the city per need. Just be aware that the RER to the airport is time-stamped; you have to use it within a few hours of purchase. And that, as Tocard remarks, your phone will sort bus tix separately from metro tix. If, for example, you have stored on your phone 5 E worth of metro tix, they cannot be applied to a bus far for whaterver reason.
And you don't scan, you just hold phone near a reader. Nor do you even need to have the RATP app open! Un tel merveille!
Thanks for all of these postings.
We'll be goinig to Paris this month and I want to make sure what we've decided is correct. We decided it's silly to get a Navigo card to load tickets onto and will just use our phone.
We are undecided whether or not to load the Bonjour RATP or the Ile-de-France app. We have heard some people say one is better than the other and then others say the exact opposite. Does one work better on an I-Phone and one on an Android?
I assume we tap our phones the same way we did on London transport last year.
Is the Navigo Day Pass for a calendar day or a 24 hour period? I am leaning towards getting those since it'll be hot and we might want to take a bus even for a few blocks instead of walking in the heat. Is it correct that my husband and I will each need our own app on our own phone and have our own passes loaded on our phones?
Thanks for your clarifications.