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Using my US T-Mobile Cell Phone/ or French cell phone in France

Will be in Paris for 3 weeks in April, 2015. Have a dilemma about cell phones! Prerequisites: I need to give my friends my phone number BEFORE I arrive and I go to France about every 2 years...
1. Should I take my t-Mobile cell phone and pay 20 cents a minute for calls, whether to/from France/USA. I have to pay $10 a month for a year to use this service. ($120 seems a lot to get the 20-cent rate.....!) I don't plan to call the US unless there is an emergency. I will have internet access the whole time. I'm afraid the Frenchies will have to pay a lot to talk to me...

2. Should I ask a French friend to buy me a cheap pay-as-you-go cell phone and use that for 3 weeks, save it an use it next time I go. I go to France about once every 2 years.

Thanks for your words of wisdom...!

Posted by
1005 posts

Go with your T-Mobile account. I have one and travel to France frequently and it works like a charm. What's more, if your US friends want to call you, it's a local number for them and the voice mail prompts are in English! If you expect lots of calls from French family and friends, then buying a French SIM card might make more sense.

I'm not sure what plan you are on, but I have the Simple Choice Plan gives that gives me unlimited data and texting--and it doesn't cost $120/month. And no, I don't work for T-Mobile.

Posted by
5 posts

Dear T.,
Thanks for you quick response. See my QUESTIONS inside your text....

Go with your T-Mobile account. I have one and travel to France frequently and it works like a charm. IT WORKS LIKE A CHARM FOR YOU STAYING CONNECTED TO YOUR US FRIENDS AND FAMILY. HOW MUCH DOES IT COST YOU TO CALL THE USA FROM FRANCE? DO YOU KNOW HOW MUCH IT WOULD COST SOMEONE IN PARIS TO CALL MY NUMBER? DO THEY HAVE TO USE THE LONG NUMBER WITH THE US PREFIX? What's more, if your US friends want to call you, it's a local number for them and the voice mail prompts are in English! If you expect lots of calls from French family and friends, then buying a French SIM card might make more sense. DOES THAT MEAN BUYING A FRENCH CELL PHONE OR PUTTING A sim CARD IN MY T-MOBILE PHONE? SORRY I DON'T KNOW MUCH ABOUT CELL PHONES!

I'm not sure what plan you are on, but I have the Simple Choice Plan gives that gives me unlimited data and texting THAT'S THE ONE THEY TOLD ME ABOUT AND THE COST IS $10 PER MONTH = $120 A YEAR -and it doesn't cost $120/month. And no, I don't work for T-Mobile. I DIDN'T THINK SO! THANKS....

Posted by
11294 posts

Jacktho:

One problem is that sales reps in the US (for all the companies, not just T-Mobile) are very often not knowledgeable about how their phones and plans work with international travel.

I have spoken with T-Mobile salespeople who have actually traveled to other countries and used their phones; what they say matches what T. says above. If you have one of their Simple Choice plans, you do not need to spend more to get the good international rates when you travel.

The $10 additional is to get good calling rates FROM the United States TO foreign countries (it's $15 to get good rates to more countries and to cell phones). It does not apply if you are using your phone in Europe.

When you take your T-Mobile phone to France (as long as you have a Simple Choice plan), you get unlimited 2G (slow) data, unlimited texts, and calls at $0.20 per minute (whether to the US or within France). However you retain your US number.

The good news of this is that people in the US call you as normal, and it doesn't cost them any extra. It costs you only $0.20 per minute to receive their calls.

The bad news is that for someone in France, calling you means calling the US. They would dial +1 then the area code then the number, and would be charged for a call to the US (depending on their plan, this may or may not be affordable for them).

The other bad news is that to call a French number you must do it as an international call (still only $0.20 per minute). You dial +33, then the last 9 digits of the French number (omitting the initial 0, but including the rest of the number).

By the way, you can program your numbers in this way, and they will go through regardless of where you are. In other words, if you program in Rick's office as +1-425-771-8303 (without the dashes), you just need to press Send on your phone, and it will dial correctly wherever you are.

If you want to have a "local" French phone, you would buy a French SIM card and put it in your phone (if it is unlocked) or buy a French phone at a local store (if your phone is not unlocked). T-Mobile is good about unlocking phones once you have met their terms - call customer service to ask how to do this for your phone.

If you have a French phone, everything I said above is reversed. Calls within France are local; calls to the US are international (but some SIM cards have low rates for these calls). A French person calling your phone makes a local call (cheap and easy), but an American calling your phone makes an international call (potentially very expensive, if they don't have some kind of plan - such as the $10 per month T-Mobile plan!) However, receiving all calls is free on a French SIM.

I know - clear as mud. Ask if you need further clarification. But for your needs, I think using T-Mobile is best, unless you have a lot of people in France who need to call you. And if you do, they can text you (international text is cheap), and you can call them back at $0.20 per minute.

Posted by
5 posts

Wow. This is whole world of info.
My concern is to have French people be able to call me on a French number. (I have access to a phone in France with free calling to the USA. I'm not concerned about people calling me from the US...) So, using a French SIM on my unlocked T-Mobile sounds great to me! I will ask T-Mobile about how to do that. I guess the French SIM salesman will give me a number. I'm assuming I can reuse the SIM next time I return to France and that I will take the French SIM out when I leave and put the US SIM back into my phone as per usual...

FYI. I use a special service to call abroad anywhere. I think it may be the cheapest on the market. It's called Boss Revolution. You can look it up online. My number here in Louisville for Boss is 502-416-0005. After I dial this no., I dial the number in France. I think it is 5 cents a minute for a home phone and more to a mobile phone.
Thanks again for all your help! Have a good day! We just had 10 inches of snow during the night...

Posted by
5 posts

Just talked to T=Mobile. They are emailing me the unlock instructions with the type of SIM card I need. If I get prepaid, there will be normal usage charges for the phone and that is all. Sounds great. THANKS!

Posted by
32198 posts

jack,

" I guess the French SIM salesman will give me a number."

The number is automatically provided with your SIM card. You'll need to give some thought to the type of French plan you sign up for, as the terms and costs will vary. It will probably be a PAYG plan, so be sure you're clear on the method for topping-up.

"I'm assuming I can reuse the SIM next time I return to France."

Possibly. Some SIM's (and calling plans) expire if not used for a specific term (ie: six months). You'll need to enquire about that when you buy the SIM.

Posted by
11294 posts

"I'm assuming I can reuse the SIM next time I return to France"

I'd amend Ken's "possibly" to "almost definitely not." French SIM cards expire within a few weeks to months unless they are topped up. This involves not only money, but hassle, as you may or may not be able to get the website to work for this. Topping up in France is easy, as you can buy refill cards or receipts all over the place. But once you're no longer in France, you can't, even if the name is the same. In other words, Orange in England can't refill your French Orange SIM.

For some of the French cell companies and details of their plans, look at Prepaid GSM: http://www.prepaidgsm.net/en/france.php. The forums on Prepaid GSM are a great place to get more information, but the discussions can get VERY technical, so don't be afraid to ask for clarification.

Lebara often has very good rates for voice and text, but I don't know about their data plans; see if they meet your needs. http://www.lebara.fr/prepaye/tarifs

Posted by
2349 posts

I will add to Harold's excellent info that you do want to be sure that your T-Mobile phone is a quad. My husband had an very old phone, and we sprung for a new dumb quad phone. (To echo Harold's comment about the sales people not being well informed, it was a challenge to find out if it was quad. And they did want to push the international calling that you do not need.) My smart phone automatically puts in the required + for international calling, but I had to fiddle around with his new phone to do that.

T-Mobile worked great in Paris, unless you were surrounded by thick limestone walls. I had better reception there than I do here.

Posted by
5 posts

Dear Fellow French travelers,
THANK YOU for your diligence in answering so quickly! You comments were much appreciated. I will opt for unlock cell phone, the SIM card to buy in France, and a pay as you go system.
Wow! Technology is great, but even greater with such expert helpers!

Posted by
4385 posts

Or, you could consider buying an unlocked dual SIM phone, put your T Mobile SIM in one slot and a local French PAYG SIM in the other. Then you toggle back and forth.

Or if you don't mind juggling 2 phones, get a cheap burner phone with a French SIM card when you get there. Don't put a lot of money on the French SIM, add small amounts as you go.