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trainline problem?

Can anyone tell me if they have had any problems with "trainline" booking train travel in France (Arles to Paris in September) using their credit card?
I've already booked train travel with them on June 4 and June 22 without any problems using my credit card.
All of a sudden I am experiencing some difficulty using the same card. My bank assures me that the problem is not
on their end.

I wrote to trainline last week, but have not heard from them since.

Thanks for any suggestions!

Posted by
473 posts

We used them last year and this year and no problems. Even got a quick refund due to the strike last month.

Posted by
7981 posts

We have booked many trips through them with no problems, most recently this May. You might try switching to another card.