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toulon, france- private shore excursions - need recommendations

we will be docked in toulon September 10, 2014 from 7 am to 5 pm.
can anyone give a recommendation for a private tour company? we have been in contact with one who doesn't respond to emails, even after agreeing to take care of 11 people on a shore excursion. makes me leary as to whether they can get us back to the ship in time to sail.

thoughts or suggestions?