Hi Margaret I sent you a pm but it came back as undeliverable because I sent it through my hotmail. not through this page. but just wanted to say I used the website to make my summer reservation just two weeks ago with no problem.. but as an aside, I have not been able to make an online reservation on AirCanada for my son .. even though I made an AirCanada reservation for myself just a month ago. At first I thought it was a temp website issue they were having, but I knew after a few days that no major airline would just not have their website fixed.. so I had to go on my daughters laptop and then I could access the site.. but no way on mine.. its crazy making!! .. computers and websites are just a mystery to me.. sometimes they work, sometimes they don't , sometimes its you, sometimes its your machine, and sometimes its them.. and sometimes who knows!!!