We're buying train tickets on Ouigo for a trip in November, and they offer the option of sending us texts when our tickets are available, and in the event of any disruption in coverage. I've tried entering my cell number several different ways and it keeps telling me the information field is invalid and the number is invalid. There is one field for perhaps 3-4 digits, a "0", then a larger field where I put my area code and number. Any idea what I'm doing wrong?
Thanks!
Posted by
New York, NY
4071 posts
Are you adding 001 before the area code and phone number of your mobile?
Posted by
755 posts
On the Ouigo website, they state that each SMS notification is charged at the €1 rate. Perhaps for this reason they don’t offer texting to US numbers.
https://www.ouigo.com/faq?question=63797-comment-puis-je-savoir-ouigo-l-heure-retard
You could download the Ouigo app or use their website.
Posted by
San Francisco Bay Area
5697 posts
I remember having that problem ... maybe that's why I bought my tickets on Trainline.
Posted by
Eastern Iowa, USA
8059 posts
I would agree, probably nothing you are doing wrong, they just do not offer the option of texts for international numbers, or at least non-EU numbers. If you will have data while there, the App will take care of all of that.
Posted by
Chicago
8166 posts
The app worked for me.
Posted by
80 posts
Besides being a charged option that I don't think you can use with an american number, it's unnecessary since you get the same info from their app.
Your tickets will be available in app and otherwise 4 days before departure. 4 days is the rule. You can also check train status, etc.