RATP App option to use Marcel rides - anyone used?

Marcel is presented as being a more eco friendly service. Most of the cars, or at least the cars in Paris are compact Renault electric cars. We have not used them because I am 6 feet tall and the shortest person in my family but if I were traveling without my family, I would try the service. We use Uber or taxis. I find Uber extremely simple to use in France because it is the same app that I use in the US on the rare occasions when I use an Uber here. I have found two things with Uber in Paris: (1) the geo-locator can be way off so it is better to enter the exact address where you are rather than let the service geo-locate you for the driver and (2) in my experience I have come across more Uber drivers who speak no English as compared to taxi drivers.

Marcel's fine but it would probably be more convenient just to use Uber, same thing you use in the USA. There's lots of them and as the other poster said, many speak/understand English. Just don't make them wait, only order when you're already at wherever you want to go.

A good tip for using RATP is to plan your trip out using the Citymapper app. It's better than the RATP app and unlike google maps or iPhone maps, it has updated route information such as bus deviations, metro line issues, etc. With the citymapper app you'll also have a much easier time finding nearby bus routes (and connecting bus routes) that don't require you going into the metro.

If you want to find what metro's have escalators and elevators - and what exit number they're at, use the sorties du metro site (https://www.sortiesdumetro.fr/search.php) or google 'station name' sortie metro' . Even then, expect stairs from one level to the platform. The only exception really is accessible RER platforms.

I have never even heard of Marcel. It sounds interesting though (I looked at the wrbsite after reading your post.)

As for what app to use for guidance getting around Paris, i hiiiiiiiighly recommend CityMapper.

The two dominate VTC companies are Bolt and FreeNow. Both have apps.

Thank you! I will switch to the CityMapper app. And I’m still unsure about which ride app to download. I don’t use any of them in my US life but I tried Uber a few years ago and found it easy to use so maybe I’ll just put that app back on my phone.

Uber works pretty well in Paris, if you make sure you are located at the correct address. So does Freenow. Never used Bolt or Marcel.
Don't be afraid of normal cabs either; between 10-17 hours from Monday to Saturday they typically cost the same or a bit less than Uber inside Paris, and they are faster since they are allowed in bus lanes.

Yes, Balso makes a good point. Taxis can use the bus lanes, while Uber and other “VTC” companies can’t. Same thing for the stretch of Rue de Rivoli that has been turned into (mostly) bikes. Taxis can still use it, but Ubers can’t (nor can private cars).