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Question about using OUIGO TGV tickets on cellphones.

Posted by on

My ladyfriend and I used Trainline to book an OUIGO TGV from Paris Montparnasse to Bordeaux. The tickets will not be emailed to us until 4 days before the trip, and we will be in a Paris apartment at that time (with no printer). I think Montparnasse now has automatic gates with ticket scanners on the platforms. Do these scanners accept the QR codes on our cellphones, or do we need printed tickets?

Both of our tickets were bought on the same reservation, same reference code. I think the web form recorded email addresses for both of us. We both have iPhones with email accounts that will be active in France. We both have the OUIGO app installed, but (so far) only I have an OUIGO account. Will we each get separate tickets emailed to us (or downloaded to our apps)? Or will I be able to scan both of us through, with my iPhone?

Trying not to over-think this, but I'd rather learn how the process works now, rather than trying to figure it out at the platform. Thanks.

Posted by
10201 posts

The scanner will read your phone.
Were you given one reservation code or two? If two you each have one, and if one code, then it's for both of you.

Edit: I had just finished booking tickets for my husband and myself when I saw your question. I received a confirmation email for both of us.
I used the website, not the app.

Second, we took the train from CDG last week, also. I had paper tickets printed in the ticket office although SNCF wants to do everything virtually. They have a tolerance for people of a certain age. In fact, I'll probably walk over to our local train station and ask them to print these new tickets for me.

Your tickets will be scanned by the SNCF employee inside the train once under way.

Next time book on SNCF Connect even though the new website is a pain to use.

Posted by
7566 posts

Most everyone there will be using their phones as their ticket. As for if you can use your phone for both, yes, as long as you purchased both on the same transaction, then you will have either a single QR code for both of you, or two QR codes, accessing the second one by swiping or scrolling.

The fact that you used a third party website (as opposed to just buying direct on the app or website) may possibly change things, I am not familiar with Trainline.

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