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Paris Taxis - Fixed Rates 55/50 Euros? - Not Quite.

I want to give a heads-up to people using the Paris taxis.

First, I want to say my May trip to Paris was heavenly. My experience with the French people and culture was absolutely lovely.

But, here is a heads-up with respect to taxis so that you are not as surprised as I was. On arrival into CDG airport, I used the main taxi stand to get to the Left Bank. All went well; it was fixed at 55 Euros.

The hiccup came when I departed from the Right Bank. I thought the fixed rate would be 50 Euros. I used G7, the main taxi company.

I deliberately did not ask my hotel to phone for a taxi until the last minute...until I was ready to do the final check of my hotel room. When I went down to the lobby, the taxi was parked and waiting for me. As we were driving to the airport, I asked the driver what the four (4) Euros on the meter was for. She said that was for waiting. When we got to the airport, I thought the bill would be 54 Euros. (50 plus 4)

The female driver said no, it would be 58.50 Euros. I asked what the extra 4.50 was for. She said that was for the "call," for her to come over to the hotel to get me.

I thought raising the price from 50 to 58.50 was "a bit much." I paid it.

I do not think she was waiting even five minutes for me. My hotel was just about two or three blocks off the Champs-Elysees, where there are hundreds of taxis. The fact that she was already at the hotel and completely parked tells me she was very close to my location when she got the call.

Seasoned Parisian travelers: Does this sound right?

The next time I depart from Paris, I will stand outside my hotel and hail a taxi or I will use Uber. It was mid day, about 12:30 p.m.

Any thoughts.

Posted by
2466 posts

How many passengers were there? If there were more than 4 passengers, you would have been charged 4€ in addition to the flat fee.
If you called G7 Taxis and reserved yourself, there would have been a 7€ charge added to the flat fee for the reservation.
G7 Taxis always arrive a little early, so it wouldn't be unusual if he was already parked.
No idea about the 50 centimes.

But if you notified your hotel to call a taxi at the last minute, the hotel could well have tacked on a service charge.

Posted by
3698 posts

In addition to the dispatch fee that is charged and added to the flat rate, taxis are allowed to charge for wait time. Given that the driver was there before you were, you can't say that she did not have to wait for you and of course you think it was less than five minutes but who knows. In my experience, the human mind tends to perceive as less than it is the amount of time others spend waiting for us and lengthen the amount of time we spend waiting for others. Anyway, you should be downstairs in the lobby when you call for the taxi or outside 5 minutes before scheduled pick up time for a reserved taxi. See https://www.g7.fr/en/paris-taxi-fares If this happened on a Sunday, 4.5€ would be the cost for about 7 minutes of waiting and if it happened on a weekday, it would be about 8.5 minutes of waiting. Are you really sure that it took less than 5 minutes for you to do your final check of your hotel room and make your way outside?

Posted by
2466 posts

Didn't the OP say that she had the hotel call at the last minute? That would account for the wait time.

Posted by
3698 posts

He (or she) said that he had the front desk staff call when he was ready to do the final check of the room, IMO, it's highly unlikely that someone did a final check of the room and made their way to the pick up area in less than 5 minutes. Hence the wait charge. The driver probably only waited because a hotel had called and so she was confident that the passenger would show up. If this had been an apartment, I believe there is a very good chance that the driver would have left when no one was outside when she arrived.

Posted by
91 posts

There was only one passenger. I chalk the whole thing up to experience, but I now know there can be a bunch of add-ons when using the taxis.

Posted by
3698 posts

There are not a whole bunch of add-ons when taking a taxi to the airport. At most there are three: dispatch fee, wait charge if you are not ready and the fee for additional passengers over four. In your case, if you had been out front, there would have been only a dispatch fee. I actually think the wait fee is fair. Why should the driver sit around waiting for the passenger for nothing? If your driver had left when you were not there, I doubt that you would have been pleased. The fact that the driver was very close to your hotel when she got the call actually suggests that the system worked perfectly. The driver got a call for immediate dispatch and showed up immediately. Because you were not there, the wait fee applied. It seems like part of your complaint is about the dispatch fee plus the wait charge. If you did not want to pay the dispatch fee, you could have walked over to the Champs Elysees or waited out front of your hotel until a taxi happened by. Taxis in Paris charge a dispatch fee which is better than the former system in which they charged an approach fee which varied and I have heard of taxis showing up with 15€ already on the meter under the previous system.

Posted by
2111 posts

Here is G7 Taxi's explanation, so you will know next time.

Thanks so much for posting the link. I'm sure it will help others in the future.

My wife and I are working on a trip in October. She has business in London and we plan to take the Eurostar to Paris before heading home. We'll be staying in the Rive Gauche area and flying out of CDG. For me, it will be worth taking the taxi instead of public transportation when we depart.

BTW, our plan is to stay in a small establishment in a neighborhood. We are more interested in ambience than in seeing the tourist sites.

Posted by
8060 posts

We have never been charged a wait fee but we are down to the taxi we order from apartments timely; they always come a bit early so we factor that in. The 4 Euro dispatch fee is for any time you call rather than hail a taxi. We end up paying 57 to the airport each time because we reserve the night before. If we called last minute, it would be 54.

The plus is you don't have to tip taxis in France. We do a bit if the driver is unusually helpful. My arm was in a cast this fall and the driver got my luggage from the lobby of the apartment and got me a luggage cart at the airport, so of course I tipped him, but for someone less helpful we don't.

Posted by
12172 posts

If you call a taxi, there's an extra charge. If you simply grab a taxi from a taxi stand, the price is fixed - but there can still be extras depending on people and luggage.

I was more disappointed with an express shuttle a hotel receptionist pitched to me. The brochure said 18 euro in big letters, which is more than the RER but not horrible. So I said sure, I'll take the shuttle. She said it was something like 50 euro, the same as a taxi (no telling if there were also extras for booking them). The fine print on the back of the brochure broke it down into charges for different size groups - the 18 applied to groups of four. I decided against it.

Posted by
2466 posts

There are no luggage fees anymore, and this also applies to strollers and wheelchairs.

Posted by
8060 posts

There are no extras for people until you exceed 4 and no charges for luggage. Any cabbie trying to add such charges is cheating and should be reported. I continue to be astonished to hear of cabbies trying to fleece riders since the fixed charges went into effect since it plays into the hands of the scab Uber community. The OP of this thread was no however fleeced.

FWIW, we have generally paid less than the fixed prices before they went into effect. We rarely paid more than 45 for a cab ride to or from CDG and the right bank; we usually stayed in the 17th or 18th and paid about 40 most times instead of the fixed price today of 50. From ORY we often paid less than 30 to the left bank although we did have one trip from ORY at night to the 17th that ran about 45 so that one would have been a savings at 35.

Posted by
2466 posts

But there are fixed flat rate fees for both airports, now, so you won't have to worry.