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Paris Residence Charles Floquet security deposit

We were looking at this property for a future trip to Paris. In the fine print, it says they will take a $2000 security deposit upon check-in, and refund in 4-5 days after check out if the condition of the property is all good. That seems like a steep deposit. Is this a normal apartment security deposit and has anyone who stayed here and had any issues with getting their refund of this deposit?

Posted by
23267 posts

That sounds a little steep but we had paid that for house rentals in the US. Is it cash or credit card? Paris has had a huge crack down on short term rentals so be sure your apartment is registered and has the registration number.

Posted by
1161 posts

https://residence-charles-floquet.fr/

I am thinking that this is a hotel type ownership? I could be wrong. The above link is their direct website but I found them on booking.com and when reading the fine print I was wrong on the deposit - it's more:

This property is located in a residential area, and guests are asked to refrain from excessive noise.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of EUR 2000 is required on arrival. That's about 2429.80USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Not sure if they are registered apartments or not! They offer many choices between 1-3 bedrooms.

Posted by
4573 posts

Their terms of service lists various registery numbers.
Security deposit is stiff but they are fancy luxe apartments so not too surprising. It would most likely be a hold on your card, released with the week after check out. You just need to ensure you budget that into your card balance and max allowance.

Posted by
32745 posts

I searched and couldn't find any Paris registration numbers on that website. But I don't think that these are apartments in traditional sense, the whole building is one operation from what I see, and they call themselves serviced apartments. I don't know if that sort of accommodation needs a registration number.

For that the deposit looks high to me, and the conditions make it sound like they can charge against it for many things, including if they decide - no appeal - if you have broken any of their rules.

How much non refundable rental deposit do they want in addition.... and when?

Looks nice though....

Posted by
4573 posts

Nigel, the Terms of Service link at the bottom of website lists APE 5510z which seems to be a hotel code for France

Posted by
32745 posts

OK, now I'm confused.

APE 5510z is for hoteliers and reads:

Provision of accommodation, generally on a daily or weekly basis, for a short stay. The offer includes the provision of furnished accommodation in rooms or suites. It provides a mandatory daily bed service and room cleaning. This offer may also include a range of other services such as meals and drinks, garage, laundry, swimming pool and fitness room, facilities for conferences and seminars;

but elsewhere in the site they say 50€ per room service - that's not "mandatory daily bed service and room cleaning". It ca't be both can it?

There certainly are no 13 digit starts with 75 Paris registration.

The website looks a bit confusing to me. I hope it works out well for JR.

Posted by
1161 posts

The whole thing looks confusing. My biggest concern is the $2400 deposit at time of rental - am guessing check in

Here is what the website says vs posted above what booking.com says - just wondered if anyone stayed here - Think I will keep looking. There were four adults and this sounded great - price for the stay wasn't an issue, but that deposit just seems iffy.

1 - PRESENTATION OF THE CUSTOMER'S IDENTITY PART AND BANK CARD: they must correspond exactly to the name of the customer and the bank card registered on the reservation.

If the client does not present the obligatory documents, the Residence reserves the right to cancel the reservation for non-compliance with the conditions of sale.

2 - MANDATORY GUARANTEE DEPOSIT, PRE-AUTHORIZATION WITH CODE AND SIGNATURE of the client's bank card for an amount of :

  • Deposit Duplex / Penthouse: 2000€.
  • Deposit Apartment 3 Bedrooms: 1500€.
  • Deposit Apartment 2 Bedrooms: 1000€.
  • Deposit Apartment 1 Bedroom: 1000€. If the client is not able to give us the security deposit, the RESIDENCE reserves the right to cancel the reservation.

3.- It is FORMALLY forbidden to organize meetings between friends, birthdays, anniversaries, parties, evenings and other events, including of a professional nature, and to invite outsiders, not accounted for when booking and/or registering for a stay.

The Client and the other occupants will have to take care to respect the tranquillity of the premises and the other occupants within the RESIDENCE.

The guarantee deposit (or deposit) can be used at 100% by LA RESIDENCE CHARLES FLOQUET if the customer does not respect the rules, in case of possible damages caused in the apartments or common areas.

4 - We do not accept the registration of customers after 18:00 hours. We reserve the right to cancel the reservation.

Posted by
4573 posts

Is it really worth all this? There are other hotels and, I expect, apartments in the area that may have less restrictions or confusions.
However, it has a 9.0 rating from over 1000 reviews so they must be professional with what they deliver and in their return of deposit.
Just be sure to note their cancellation policy with Booking related to Covid. Make sure you take the flexible cancellable version and note the cut off date from refunds.

Posted by
11178 posts
  • Think I will keep looking........... that deposit just seems iffy.

The "I will keep looking", appears to be the best idea.

The Client and the other occupants will have to take care to respect the tranquillity of the premises and the other occupants within the RESIDENCE.
The guarantee deposit (or deposit) can be used at 100% by LA RESIDENCE CHARLES FLOQUET if the customer does not respect the rules, in case of possible damages caused in the apartments or common areas.

If someone complains you disturbed their 'tranquility', I have no idea how you would prove you were not too noisy and get your deposit back

Posted by
5697 posts

Looks like they may have had problems with big (loud/messy/destructive) parties in the past. Or know other nearby landlords who did.

Posted by
3693 posts

A colleague stayed at Residence Charles Floquet in 2019. It is a legitimate and legal apart-hotel like Citadines and Roi de Sicile - Rivoli. There are no "permanent" residents in the building. My colleague got his money back. The inspection occurred when he checked out. The amount was charged to his credit card a few days before he checked in and a credit was issued a day or two after he left Paris. If you behave normally and follow the house rules, I believe you will get your money back. I have seen deposits ranging from nothing to 2500€ for rentals in Paris. If you think about it, you realize just how easily one, not you, of course, could cause 2000€ damage to an apartment (or a hotel room). Some owners are willing to take the risk and others are not. I understand that. One of my jobs that I had while in college was cleaning serviced apartments and the damage that I have seen done in a night was shocking. I have walked into places and seen them completely destroyed by a guest. One was so disgusting that as impoverished as I was at the time I quit on the spot rather than deal with it.

Posted by
8049 posts

What I would want to know before booking is their track record on deposits. We have left various huge deposits over 35 years of renting in Europe and have yet to lose one BUT we occasionally have read reviews of people getting cheated on deposits and if that happens you have zero recourse. Any legal attempts would cost more than even this deposit. So you need confidence in the landlord and his or her track record.

If you decide on it be sure to carefully check the inventory and photograph the condition of the place when you arrive (and leave) so you are not later charged for missing items or damages. This won't help with an out and out crook but might with a normal landlord who does get aggressive about damage/loss. Don't get rushed on these check in steps. Making a show of doing this is also a message to the landlord.

But first homework on the landlord's reputation here.