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Ouigo from de Gaulle to Avignon

We will have regular size checked bags and a carryon each for two of us. I think I booked for extra luggage but it does not show on my reservation.
So, I think that would come under extra luggage but what happens if I show up for my train on Friday the 13th of this month and my luggage is too large?
My actual ticket does not get to me for two more days. I don’t find a way to add luggage online and I am nervous that we will not be allowed to board.
Help and thanks.

Posted by
5530 posts

According to the Ouigo site:

”If you need to travel with more luggage or your bike, don't worry!
You can always add extra luggage as long as it does not exceed 2m x 2m in size and weighs less than 30kg.
You can choose this option at the time of booking or add it to your reservation up to 30 minutes before the train departs by modifying it on the website or mobile application. Remember that if you do not book the additional baggage service, our Service Crew will check it in during boarding for a cost of 20€, which you will be requested to pay in the same way you purchased your ticket.”

This came from here:
https://www.ouigo.com/es/en/frequently-asked-questions?question=how-much-does-it-cost-and-how-big-is-the-extra-luggage

Posted by
54 posts

We just returned from France trip. We took TGV Ouigo from Avignon to CDG. Travel with 2 wheeled carry on bags 23x14x9 and 2 backpacks. We did not pay for bags. Never saw staff checking bag size. However, three people boarded ahead of us - with large bags, completely filled up baggage rack. Our train originated in Marseille, rack already had luggage.
We were able to place our bags on empty seat.

Posted by
4 posts

I don't think SNCF cares. I made this trip in mid September. Your bags, regardless of size will not fit into the overhead racks. There is luggage storage at the ends of the cars. As long as you are not facing a hoard of travelers, it should fit. Small backpacks will fit overhead. Good luck!