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No refund of difference to lower ticket price Air France

Air France says they will change my SFO CDg to Biarritz flight because the transfer time connection shifted to 55minutes

The price of the flight dropped drastically when I looked at AFVia Kayak but the price difference is “non refundable” per the agent on messenger (and phone agent said she could not change it last week to change from one way to multi city pricing. We had booked to Biarritz in November 21 for 22. Trip and just last week added return. Long story)

Posted by
7303 posts

Aren't Air France flights refundable these days? Via a refundable voucher? If that's still the case, then you can always cancel and rebook, but do so via Air France, not via Kayak.

Posted by
8882 posts

Well, the good news is that you don't have to worry about that short connection anymore!

The Air France Website page details information on their cancellation policies. You may want to review it prior to making changes.
At a quick glance, it does seem that you could cancel other tickets and simply re-purchase, but you will want to confirm that this actually saves you money. Have you paid for extras such as seat assignments? Those costs would not be refunded.

https://wwws.airfrance.us/information/covid-19/engagement-air-france-protect