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Loading Navigo Decouverte from iPhone ?

I have a question I'm hoping someone can answer. I have a Navigo Decouverte card that was purchased in 2019. It's still valid as it can be scanned by the IDF Mobilites app as well as the Bonjour RATP app.

Family is travleing to France this Friday with Saturday arrival. Not planning on using public transport on Saturday. Plan is/was to buy a 1-day pass (Zones 1-2) for Sunday and then a weekly pass for the week starting on Monday.

Tonight while at home in the USA, I thought I'd try to load one of our cards with the 1-day pass for Sunday using the Bonjour RATP app. It read my card just fine and allowed me to pick Sunday, 20/03/2022 and buy the pass (using ApplePay).

Problem is that when I read the card again on the Bonjour RATP app, it now shows a 1-day pass for Monday, 21/03/2022. The email receipt I received also shows an activation date of 21/03/2022. When the IDF Mobilites app scans my card it shows a 1-day pass valid for Sunday, 20/03/2022.

Which is correct?

Is there any way to know for sure if the 1-day pass is for Sunday or Monday (without actually being in Paris)? I'm not sure I want to purchase the other two 1-day passes without being able to confirm this (it should also be noted that neither app now shows an option to buy a 1-day pass for Zones 1-2 on 20/03/2022...this is after buying the original pass, which would lead me to believe it's for the correct day, but I cannot tell for sure)

Posted by
401 posts

I don’t have a clue if this applies for putting a new week on a existing card but it seems I read that you can only buy the weekly ND pass no sooner than a few days before the week you want. At least that’s how I interpreted something I read. Could this be a factor?

Posted by
46 posts

I wasn’t trying to buy the weekly pass for next week. The weekly pass for next week won’t be available until Friday.

I was just trying to buy a 1-day pass for Sunday, 20/03/2022, which app allowed me to do, but now the Bonjour RATP app shows it’s valid for Monday 21/03/2022 while the IDF Mobilités app shows it’s valid for Sunday 20/03/2022.

Posted by
401 posts

Oops, my mistake! Hope you get this resolved. I’m sure someone on the forum can help.

Posted by
140 posts

It maybe an issue related to the date/time on your phone. I had a similar problem with train tickets. I had to change the phone settings and then could get the date I needed

Posted by
46 posts

I have no idea if this is a phone issue or not. It's just odd that one app (Bonjour RATP) shows a date of 21/03/2022 (Monday) and the IDF Mobilites app shows a date of 20/03/2022 (Sunday). It would seem I'm not going to find out until I try to access the Metro system on Sunday.