Based on posts here and elsewhere, it seems fair to say that EES at CDG is applied inconsistently at this point. My spouse uses a cane to walk, and in previous trips through CDG Passport Control (2023-2025), a security/airport person has always escorted us to a much shorter line (actually, we usually are the only ones in this special line) to scan our passports and get through control ahead of many, many people waiting in line. I realize that the EES process could be all smoothed out by the time of our trip in September, but I'd appreciate hearing from this group if you've experienced or seen others experience a similar "shortcut" now with the EES process. Thanks so much.
Posted by
Ontario, Canada
7298 posts
I can't answer your question about an expedited process for the mobility impaired, or others who require special assistance at CDG. But I do know that you can request wheelchair assistance (through your airline) from the aircraft to the airport exit door. That way your wife would not need to worry about a wait in line.
Posted by
397 posts
My sister and her husband requested mobility assistance for their arrival and departure at CDG (April 14, 21). They requested through their airlines (United) 48 hours in advance, as required. Both times they were escorted through a shorter line, and had no wait at passport control. These dates were after the full implementation of EES on 4/10/26. While it's unclear if the EES kiosks were actually being used (I think so, but my sister's description wasn't quite clear, they did have their passports read by a machine?) I think the mobility assistance procedure should be the same by the time you fly, meaning both you and your spouse will be escorted through passport control in a faster line.
Posted by
TX
3604 posts
mamoore and sanomh and others
Although I am eligible for wheelchair assistance, I prefer not to use a wheelchair and can still walk. I use a cane and I am slow. I am also a senior citizen plus ...
Can I request mobility assistance for help with the EES machines and shorter lines without needing to use a wheelchair.
Usually I am asked if I need assistance when at the airport and in line. I am often taken out of the longer line nd escorted to shorter lines
Posted by
OP
Pittsburgh
6 posts
Thanks very much for sharing your helpful suggestions and thoughts, CJean and sanomh, I appreciate it. Bostonphil7, I don't yet know about getting "cut from the herd" for EES. Our experience has always been that we've been brought to the expedited line before even getting in the regular line. I'll try to remember to update this post after our trip in September. Thank you all!
Posted by
397 posts
BostonPhil, I'm not sure if you can ask for a specific type of mobility assistance, but from what I read on the CDG airport website, it appears that you should arrange this through your airline at least 48 hours in advance. After a long overnight flight, I think you should go ahead and request it, even if it means they're offering you a wheel chair. My brother in law (also senior plus) walks on his own, he lives in NYC and gets around well, but has some balance issues and stairs can be a problem. He has started to request the airport assistance to minimize the chances of starting or ending his travels with an accident or injury.
It will make the transit through the airport more comfortable and less stressful.
Posted by
TX
3604 posts
Maybe I should request assistance from Delta.
I have some balance issues. I am often wobbly as I walk.
Some stairs are sometimes ok but sometimes they can be a problem.
What I really suffer from is False Pride. I love being independent and I hate asking for help.
I have been taken out of the regular line more than one time and brought to the line for persons with issues, the very short tline. Sometimes there is no one there but me and I go right through.