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IDF Mobilites app

Headed to Paris for two weeks in September and wanting to buy the Navigo Decouverte weekly pass through the IDF Mobilites app ( I know I can’t buy the pass this far ahead). When I try to set up an account on the app I get a “Sorry access denied” message. Is this because I am in the US? Will it work if I try to set up an account after arrival? Would like to hear from anyone who has successfully purchased the Navigo Decouverte through the app on an iphone. Thanks in advance.

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I have read that people are having difficulty setting up the app from the US. It should work just fine if you do it after landing in Paris. I have reloaded my Navigo Decouverte on the app without any problems, but I've had the app for years and don't recall if I downloaded it here or there.