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French hospital billng

Fellow friends of Rick,
My wife was hospitalized during our recent trip to France. Apparently, before our insurance will reimburse us, we need to provide proof we have paid the outstanding balance. Is anyone familiar how this payment should be made? Wire transfer? Credit card? Mailing of money order? We received an invoice in the mail but we are not fluent in French and cannot decipher. Have any of you experienced these circumstances? Any insights will be most welcome. Tom

Posted by
2723 posts

You usually can pay by credit card. I am sure there is a number amount on the invoice.

Posted by
9 posts

Thank you Tocard. Yes, the total, in Euros, is disclosed. But how would I "link" my credit card to the hospital system to satisfy teh amount due? A call to the French phone number on the invoice resulted in a recorded message. Thus, I was not able to use one of my very few French phrases, "Hello, I am sorry, I do not speak French. Do you speak English?"

Posted by
985 posts

KEEP A COPY OF EVERYTHING...INVOICE, PAYMENTS, etc.

You are trying to accomplish two things: figure out how to pay and then provide proof of payment for insurance reimbursement?
We had an urgent care situation in France this past spring. I would 100% pay by credit card. I wouldn't wire transfer or money order. The charge on your credit card is proof of payment and a reassurance for you.

We paid upon departure of the medical facility. We received a doctor bill and a facility bill + separate payment to the pharmacy for medication. Receipts were given by all. We submitted all paperwork to our insurance (GeoBlue which we purchase for international trips) and were reimbursed promptly. I would think if you send a copy of the invoice and copy of your credit card payment; you'll be good. Or they'll let you know what else they might need.

You can always use google translate to type in what it says on the invoice to see what it says about paying by credit card. Otherwise, you're going to have to find a friend fluent in French.

Posted by
23650 posts

Just send them your credit card information/numbers and let them charge you in Euro. The credit card company will determine the conversion rate and it will be the best rate available at that time. Check you local high school french teacher or check the library. Or go on Next Door Neighbor and ask for help from an advance high school French student.

Posted by
718 posts

Our French hospital bill, mailed to us, had a QR code that took me to a link to pay it by credit card. Yours may have that option.

Posted by
4638 posts

You can always use google translate to type in what it says on the
invoice to see what it says about paying by credit card.

If you have an android phone you can use Google Lens through the search function. There will be a tiny camera icon that you press. You point your camera at the invoice like you're taking a photo and press the translate button. You'll get an English version of the document.

Posted by
8624 posts

Our travel insurance paid the hospital directly but we could have paid them by credit card at their business office before checking out. The hospital in Menton where I had surgery had listed daily prices for medical and surgical patients which covered everything.

Now you need to get an invoice from the hospital and pay them by credit card and get a receipt. It is the goal of US insurance companies to deny claims, so get everything well documented.

Posted by
1623 posts

“If you have an android phone you can use Google Lens through the search function. There will be a tiny camera icon that you press. You point your camera at the invoice like you're taking a photo and press the translate button. You'll get an English version of the document.“

Great advice. I just want to mention that this works on IPhones too. For IPhones you need to download the Google Translate app, open it, click on the camera icon and point the camera at the text you wish to translate.

Posted by
9 posts

Thanks to all for the guidance. We will proceed accordingly. Best wishes for a happy holiday season. Tom