Today we took the train from Gare St. Lazare to Caen. We took the metro from our Paris hotel to the train station. When we got to the train station we didn't see any way to find what platform the train was coming to. Unless you just went to every platform and looked to see the coming trains. They had tv screens with departing trains, but no platform numbers and we could never find our train number anyway. Finally we asked someone and they pointed us in the right direction but it was extremely frustrating. Does anyone have any tips? We are going to Bordeaux the day after tomorrow and will be catching a Ouigo train at Gare Montparnasse. (after taking the metro from Gare Lazare, when we return from Caen). Any help would be greatly appreciated.
(When we got on the train, a woman was in our seats, with luggage and bags in all four seats. We had to ask her to move, as these were our seats! Later she was ill and they called for a doctor over the intercom. She was clearly feverish. While of course we hope she gets better, it was disconcerting because my daughter was sitting in the seat she was previously occupying. We are hoping she didn't have Covid (we are fully vaccinated but don't want to end up staying in France because we test positive before we fly! Very stressful day!)