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Eiffel Tower Online Ticket Sales - Sold out in 2 minutes

We will be in Paris from September 29 thru October 4. Having read that it is wise to obtain Eiffel Tower tickets in advance, I've tried to purchase two online tickets without success. I've logged into the site at exactly 8:30 am Paris time (90 days in advance) two days in a row ... that means I've gotten up at 2:30 am in order to do so. We were hoping to schedule our visit for sunset (about 7:30 pm). Unfortunately, when I start the online purchase process, there seem to be no appointment times between the hours of 18:00 and 20:00 listed. Instead, I've chosen 17:30 slots without success. Each time, a message tells me that there are not enough seats available for that time slot. By the time I chose another time slot, the day is sold out. The entire process takes me less than 2 minutes. It seems that by 8:32 am there are no tickets available and the entire day is sold out. Why are there no time slots listed between 18:00 and 20:00? Any suggestions as to how to successfully purchase online tickets? Being online the second the ticket sales open doesn't seem to work. It is our first visit to Paris ( surprise second honeymoon trip for my husband) and I'd like to have tickets in hand prior to traveling. Thank you for any suggestions you may have.

Posted by
20017 posts

See if you can get tickets to the 2nd level. Once you are there, you can purchase a ticket to the top at the booth on that level. Then you just get into the line for the elevator.

Posted by
870 posts

It does appear that the last time slot for advanced ticket purchase is 5:30pm. It also does appear that they are sold out rather quickly (no tickets available as of right now). As noted previously, see if you can buy to the 2nd floor, and then get the next leg of your ticket to the summit once there. Or, try a private group tour like Viator. It would be a little more expensive, but it's about a two-hour tour and the last one is at 5:30pm, so you'll be done just in time to get the champagne out and wait for the sun to set.

Posted by
676 posts

Kim, as far as I can tell you are doing everything right. I woke up to buy our tickets at 1:30 am our time. I clicked the purchase button within seconds of it turning 1:30 and went through the purchasing steps as quickly as possible. I saw everything was sold out by the time I was done (less than 3 minutes, maybe even 2). So sorry you haven't been able to get tickets! I too wonder why they have the gap in the time of sales.

Posted by
6 posts

Thank you for your suggestions, Sam and Maryam! I'll try the 2nd floor option next time.

Julie, let me ask you a question. Were you successful in purchasing the tickets? If so, yay! I hope at least one of us had success. One part of the process was confusing to me. After choosing the time, etc. and entering the "code" to make sure I am a real person, there were two click buttons. One was "place in shopping cart" and the other was "purchase." I clicked the shopping cart option. Is that what you did or were you able to directly purchase? I'm thinking that could save me some seconds.

Posted by
676 posts

We did get our tickets. Try pulling up the clock on your computer so you can watch the seconds and click immediately. I had a backup window open on my computer in case I clicked too quickly and it sentme to the page where it said not available yet. I don't remember seeing a place in cart so I must have just clicked purchase? Sorry I don't remember!! I hope you get yours the next time you try!!!

Posted by
676 posts

FYI, you will enter your phone as a 10 digit number, no country code. That can trip people up, too.

Posted by
6 posts

Thanks, Julie. Great tips! Here's hoping the 3rd time works like a charm. :) Have a wonderful trip!

Posted by
20 posts

Hi Kim, The same thing happened to us on our last trip to Paris. I had a specific date for us to go and didn't have many other options. I ended up taking a private tour. It wasn't that expensive, about $20 US, and we got to see an underground WW1 bunker plus the engine room. We used isango tickets. It might be an option for you.

Posted by
22 posts

This is why I am seeing the Eiffel Tower at 11:00pm on my visit. I had to book to the second floor only in order to get the tickets.

Posted by
6 posts

Anna, thank you for the company tour name. If I am unsuccessful, I'll definitely look into it.

Posted by
464 posts

oh wow this concerns me. sorry for a bit out of topic. I'd be there on mid July and it happens to be a Saturday too. By the time I want to purchase the ticket online, it's sold out but I still don't feel concern. I am one of those early bird and think to get in the line during the opening hour ie. before 9am. Reading your posts now concern me of my chance of getting up there. I prefer not to do the private tour , enjoy walking by ourselves more within our own pace.

anyone been there around the same period as I am and got lucky?

cheers

Posted by
6 posts

Yikes, mrparboy! I'm sure the night time view will be spectacular, though!

Posted by
71 posts

I had the same problem. I found that there was plenty of tickets on all kinds of different private tours.
I ended up buying a tour that includes the Louvre, Eiffel Tower and lunch, Notre Dame, and a cruise on the Seine through Viator.
Do tour companies go in and buy up all the tickets before the general public get a chance to buy them?
Is it possible to just walk up to the Eiffel Tower and walk up the stairs without standing in line and buying a ticket and then buy a ticket from the second floor up?

Posted by
10176 posts

"I had the same problem. I found that there was plenty of tickets on all kinds of different private tours"
And this may be one reason they sell out: the tour companies buy them up using automated software--the same way scalpers do with concert tickets. Some buying is by foreign companies bringing groups, others are local.

Posted by
464 posts

oh wow really wonder now my chance of being able to get to the top early on Saturday morning >_< it makes sense now, all the tickets have been booked by those overpriced private tours. not to mention, they could jump off the queue.

Kim,
based on pic, well it's my first time going there too. Eiffel is very pretty at night but the thing is we're going there during summer. I'm not sure it'd lit up until 9.30pm? normally by that time, i'd rather sleep and have a rest in the hotel.

Posted by
803 posts

Since the Eiffel Tower tickets are date/time specific we opted not to purchase them ahead of time. I did not want to be tied into a specific day/time in case it was pouring rain and/or foggy. With that said, we went in the early evening and the line was about 20 minutes...not a bad wait!

Posted by
6 posts

Well, persistence paid off. Started the online process at exactly 2:30 am. Successful in purchasing two tickets to the 2nd level! Thank you so much for all of your suggestions, everyone. Good luck, Jen!

Posted by
7 posts

I tried for five days in early June for a trip in September, and they were sold, very discouraging. I'm just biting the bullet and taking a Viator tour, sometimes you have to spend more than you care to, that's just the way it is.

Posted by
8035 posts

I had no trouble buying two tickets to the top for October 5 and I bought them several hours after the 8:30 opening time. There were lots of slots left. I bought 8 pm since the last time I was up in the tower was 21 years ago and during the day. There is a gap making it hard to get sunset tickets -- There are morning and afternoon tickets then it jumps to after dark. Sunset in October is at about 7:30 and there were none on line in that time frame.

The risk of course is that if you have bad weather you have wasted your money. We don't stand in lines.