Hello, this is my first post here, so I hope I'm approaching this topic the right way.
I'm wondering if anyone has any experiences with cigarette smoke in a hotel and what to do about it? I'm currently staying at a RS recommendation in Villefranche-sur-Mer and the hotel absolutely reeks of cigarettes and air freshener. You actually start to smell it as you walk up to the hotel door outside. It's very obvious that the owners are smoking indoors because it smells like a smoker's house and they're trying to cover it up with very strong plug-in air fresheners. There is a/c in my room, but fresh smoke is getting in somewhere, and I think it's maybe the a/c vent? I had to open my windows last night for fresh air, but then the moment I put my head on the pillow, I smelled stale cigarettes. It's actually in my bedsheets. The open window also let in mosquitoes. I arrived yesterday but I have 3 more nights to go before I head home, and I'm trying to figure a way out without losing all of or most of my money. This was my most expensive and longest booking for my stay southern France and was my "splurge." My nostrils are fried from last night and I feel like I'm going to get a migraine from the air fresheners. I don't know how to approach the owners. The man who greeted me was extremely friendly and I feel bad saying something. I think the owners live here, so it doesn't feel like a hotel (even though it is) but a b&b. It's extremely awkward, and I really want to love this place because he was so kind. I'm shocked it is rated so highly, but after some digging, I did find bad reviews complaining about the same thing. In general, the whole place feels run down and is not at all what I expected. Maybe the other rooms are okay and I got the dud? I also thought it wasn't legal to smoke in hotels, but I see people smoking in front of no smoking signs everywhere here, so maybe it's not enforced? Is it different because they also live here? Any advice? Thanks in advance!