I have confirmed reservations through Trainline for trip in September. Want to keep same day travel but change time of departure. Tickets can be exchanged until 1 hour before embankment and will be emailed 4 days before departure. I can't figure out how to make changes now. Do I wait until tickets emailed in September to make change? Need advice on how to make change now if that is possible. Many thanks in advance from anyone who has made changes with Trainline.
Posted by
Florida
338 posts
Do you have the Trainline app? I think you can change on that.
Posted by
Gulf Coast, usa
1161 posts
Yes, check the app first.
https://faq.trainline.eu/article/176-exchange-ticket
Posted by
OP
Richmond, Virginia, USA
116 posts
Thanks for your suggestions. I booked through Trainline, but they advised that all changes need to go through Ouigo. Went to their web page and unsuccessful in changing day of travel. Appears can only make change after receiving ticket which is 2 days before travel in Sept. Have to make connection so that causes concern. Think I'm going to re-book and just be double booked.
Posted by
Chicago
8049 posts
See if you can get refunded and rebook. I booked a trip this spring and then discovered a leg was by bus (not noted until I had booked). I was able to get it refunded and rebooked.