We want to use intercity trains in France (Paris-Bayeux, Paris-Rouen), and have heard that the doors to these trains are only 24.5" wide (62 cm). My husband's wheelchair is 26.5" wide (68 cm). (He can't get out of the wheelchair to stand up or walk to his seat; he can't use his legs at all.) Does SNCF provide a small rolling chair (like an airplane aisle chair) that they can use to put my husband into and onto the train, and then into his seat?
I have called SNCF several times on their English customer service line, but they keep telling me they are too busy and to call back later. Raileurope has no information. I can't find any information online.
We also want to take a TGV train (Paris-Avignon), and I have heard these trains have wider doors that the wheelchair can get through.