Bug number

Would this be a poor translation of the security code. Have your tried using the 3 or 4 digit security code that is used with mail order charges.

Thanks for you reply, Frank. There is actually a separate field for the crytpogram, which they identify as the security code on the back.

We stayed in 3 different Logis Hotels in France in 2012. I made the reservations from here. Things must've changed since then. There was nothing about a bug number when I made my reservations. I did have to inform my CC provider before, though, because of the foreign charge in €.

Another thought...

There are lots of ifs. In our experience, each of the 3 hotels handled our reservation differently. Two got back to us directly. One never did.

You did mean the Hotel de la Muette, yes?

According to the Terms and Conditions cut and pasted below, the confirmation may come from Logis or from the hotel itself.

2-1 – Reservation conditions.

To guarantee his reservation, the guest is requested to provide his bank card number, the transmission being secure. The reservation becomes firm and final only as of the time of receipt of the confirmation addressed to the guest by the reservations office.

Payment in full of the stay is to be made directly to the hotel-keeper.

Some establishments request a deposit to secure the reservation.
Such deposits must be paid within a period indicated at the time of the reservation request.
The deposits are to be paid directly to the hotel-keeper.

Two deposit payment procedures are possible :
- either by cheque to the order of the hotel, sent directly to the hotel
- or by bank card
In this case, the reservation does not become firm and final until the hotel-keeper receives the deposit, within the indicated periods.

Payment of the balance of the stay is to be made on the spot to the hotel-keeper.

The guest is requested to plan his arrival at the hotel before 6 p.m. , and to inform the hotel-keeper in case of a later arrival.

If you contacted Logis about the bug number, and you don't hear back in a timely manner, I would contact the hotel directly. Here's the link -- http://reservation-hotel.logishotels.com/reservit/fichehtl.bandeautop.php?lang=en&hotelid=1364&id=12&cookieName=Partid1221364&cookieValue=24&url=http://www.hotel-muette.com. Click on English at the top if this doesn't go to the English version.

To contact them directly, click on the large @ sign under the Deplancke's pictures and contact information. A pop up fill in the blank message form will appear. If you have any kind of confirmation or reservation number, be sure to cite it prominently.

Thank you so much for your effort, Lo. The confirmation page from Logis that required my cc information had an email link for any questions. I wrote to them this AM, and I'm hoping to hear from them tomorrow. I'm assuming they're not working on Sunday. And, yes, the link you thoughtfully provided is to the hotel we're hoping to stay in. Thanks again.

Steve,

"Bug number" - that's a new one for me. I'll be interested to hear what you find out.

When I look at the site, it looks like Bug number is synonymous with credit card number.
The information asked for is:
Type of Card (Visa, MC, Amex, DC)
Bug Number
Expiry date
Name on the credit card
Cryptogram (CCV)

So the word for credit card number, the most important piece of information is missing, ergo, Bug number equals credit card number.

That sounds like it could be right. The French term for the chip in a chip and pin card is 'puce' which is also the word for 'a flea'. It could be the wrong translation of 'puce' was used in this context.

I think I'm getting dumber. Yes, you all are right. I just didn't read the confirmation page closely enough. The Bug number is the cc#. I often scan these types of things, misreading them along the way, jumping to incorrect conclusions, and then asking you kind folk to chase your tails trying to solve what turns out to be a fairly simple mystery. This is why I love this community so much. Thank you again for your help and effort.

Bug number is a hilarious mistranslation and I'll bet the 'flea' is the correct interpretation here.

I agree, Janet. That was hilarious. Good detective work, MC. You gave us a good laugh.

Unless, of course, they are asking how many bugs you would like in your room. If so, any credit card number could result in a biblical-size infestation! ;-)