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Blacklane Car Service

I am trying to reserve Blacklane from Paris CDG to Reims on 21 Oct, just over 3 months from now. For unknown reasons they are denying my Mastercard, even though I have confirmed there are no issues with the card. I realize trains are available, but we prefer this method. Does anyone know of a contact number for this company, and can you recommend other car services. Many thanks.

Posted by
4 posts

A TGV runs from CDG to Rheims taking about an hour.
We will use it for our RS tour of Eastern France in September.

Posted by
33832 posts

your card probably didn't pass the two factor authentication.

I presume you told your bank to expect the transaction? The EU and UK are strict about online fraud so take card issuers take extra security measures, often invisible to users. The algorithms not only use location and Two Factor but often other measures too...

Posted by
2207 posts

I use Blacklane about once a week... Here are their contact #'s

Call our 24/7 Service Hotlines:
US: +1 415 230 0824
UK: +44 20 3514 7400
DE: +49 30 2016 3040

They are based in Germany and thus your transaction would be an international transaction.