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Be careful booking a private tour via withlocals in Paris

Sharing this as a warning for others booking private day tours through withlocals. My friends and I booked a private pastry tour of Le Marais. Apparently, all their guides are independent contractors, which creates challenges with scheduling and quality control. The first guide was unavailable, even though their site listed her as available. The second-choice guide was not prepared. He told us this was a new tour for him (even though he was listed as qualified to lead the tour), and he prepped by asking his fellow guides where to go, but did no other research. When we asked questions about the chosen shops, he had no answers. For the nearly $500 USD we were charged for a group of 6, we should have wandered on our own. When I returned from vacation and gave feedback to the company, they offered a discount on a future trip, and refused to give a partial refund, saying I should have reported it within 48 hours (even though I was still on vacation). I hope this information saves someone disappointment and wasted money in the future.

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