We will need to drop off our car at the Avis Gare TVG office. We can't find the actual address on the paperwork or online. We thought it was close to the TVG train station but did a run-by tonight to scout it out and can't locate it (no luck with entering Avis in our GPS). Is anyone familiar with the location and if they shuttle you to the train station? Thanks!
No info, but my experience for Hertz Gare de l'Est in Paris was that it was inside the station underground parking lot -- small sign not readily noticeable while driving around. Do you have a phone number ?? Avis office for the same station was within a few blocks (THAT one we could find! )
We had the same situation earlier this year. Rented through Economycarrentals.com and our car was from Hertz but I think the rental car agencies are in the same location. We also couldn't find the office which was listed as Place de l'Europe, and entered the TVG parking lot on the wrong side of the terminal. We called the office and they directed us to the correct parking lot (1 or 2, I can't recall). I have looked for a map of the TVG station but can't find one with lot numbers, but the rental offices are at the front entrance to the station , if that's any help.
It looks like Budget has a location there, they may handle Avis brand too as they are the same company. Here's a recent thread that may be helpful:
https://community.ricksteves.com/travel-forum/france/train-travel-from-avignon-tgv-to-arles
Since the Avis web site doesn't list any address other than the train station, it must be in or near the other 5 car rental offices that Google maps shows roughly on the south side of TGV station, between the tracks and the river. If you don't see it, then go in and ask at another agency or in the station. If you have a reserved TGV to catch, allow plenty of time.
Thanks, all, for your feedback! We found someone who speaks French and she called Avis and asked, specifically, where we drop the car off. Discovered that we previously WERE on the back side of the train station (duh!). So, we made another trial run today (our train leaves very early in the morning) and found the Avis parking lot area on the front side of the station. We were told that we are to enter the gate area (press green button for barrier to rise) and leave car in lot near Avis sign. Seems obvious now, but was sure frustrating yesterday! :-)