ATM cards/info stealing?

Pure hogwash.

There are skimmers and thieves operating in the US, perhaps even more so since everyone uses a magnetic card here. This kind of nonsense is something I would just ignore. Be careful where you use your card -- preferably use machines in bank lobbies or at the post office and be careful when using them. It is not unheard of for kids to rush up and confuse people using cards and grab the money; this kind of petty theft and pickpocketing is organized crime using minors in Europe. I always stand with my back to my husband when he uses the ATM so that no one can approach.

In Nashville a few years ago a girl was shot to death using her ATM card for the first time near Vanderbilt University. You are very unlikely to be shot anywhere in Europe. Use common sense about being pickpocket proof and being careful when using ATMs and then don't worry and don't listen to nervous nellies most of whom have probably never traveled outside the country and would be astounded at how much more civilized much of the world is than they expect (or perhaps than their own home town is.)

Silly advice. I have used one for decades.

I wonder what the bank advised her to do instead for cash.. somehow I bet it will benefit them..

I'm glad you were savvy enough to post the question here to get some good advice. Next, the bank might tell your companion not to drink the water.

I wonder if the bank in question was suggesting traveller's cheques instead, on which, of course, they can make some profit. My bank, (Royal Bank of Canada) recently sent me a flyer with my statement in which they extolled the use of traveller's cheques. I complained at my local branch about this stupidity and was met with blank stares.

Your friend's bank is, at best, misinformed.

Local bank branches can be less than authoritative about international banking, particularly in the United States with its decentralized multiplicity of small banks. Research will be more rewarding if directed to headquarters where persons familiar with international trading can offer realistic help. You are right to say that ATMs at a bank are more reassuring, although mostly in case the machine swallows your card. Try to conceal the keyboard when punching in your PIN, and keep your card's emergency phone number handy. Same advice applies back home.