I need a little assurance. In 20 years of travel, my only horror story is CDG airport. Three and 1/2 hours to make a transfer and we nearly missed our flight. I understand we were the likely culprits but we asked for directions numerous times, in fact showed our tickets, and the response was always incomplete. I was always under the assumption when you arrived in a country you remained separate until you passed passport control. Not true? I have now watched a few videos to facilitate our arrival (we have arrived twice with no problem) as we must catch a train. I have viewed a map of the airport and believe our transfer to the TVG should be easy. I have allowed 3.5 hours and yes I know, there is always a risk. I just need a little reassurance.
1. We arrive Terminal E and depart TVG to Lyon. It appears that I descend 2 levels (maybe 3) but TVG are directly under terminal 2. Should be easy and quick Yes?
2. Watching the video I cannot see how you know where passport control is. Part of our previous problem is that we would ask where to go and the answer might be "Go down the stairs" but failed to mention, no passport control there but need to get on transfer. Is it possible that we would have to walk a distance to passport control only to then return? The video shows 15 minutes of walking to passport control. Does not sound like 2 or 3 flights down.
3. Everyone mentions customs. I thought customs was part of your home country. What am I missing?
Also, my directions for departure include the REFB transfer to 701Beaupré. What is 701 Beaupré?
Any information eagerly accepted ..and thanks.