Using RS Best of Europe 2014, I selected Vintage Hostel and Budget Hotel as a place for myself, my daughter and her friend to stay for a couple of days in June.
I went to their website which broke out the different rooms and couldn't decide between the 3 Mixed Ensuite and the 3 Bed Ensuite, so I wrote them using their posted email address, firstname.lastname@example.org, asking for an explanation of the difference. I didn't hear back, but the rooms seemed to be filling up, so I went ahead and reserved a 3 mixed ensuite for two nights. However when I was filling out their web form for this, it only had a choice for 1 or 2 people. I went on and confirmed the booking, figuring I would email them and ask about it.
I have now emailed them 3-4 times over the past week at the email@example.com address and not heard back at all. (I even checked my spam folder in case it got dumped there)
I am getting concerned. Any suggestions?