The Rick Steves review of Hotel de la Tour Eiffel was misleading as was internet information on the hotel. We did not find the hotel "well designed and comfortable" but cramped with little space to unpack or store suitcases. Bare necessities were provided (small squeeze containers of shampoo/body wash, one glass in the bathroom, 2 bath towels and one hand towel) but no tissues or any other "extras". The bed pillows were terrible and the AC controls did not hold a set temperature. We did not consider it a solid value. The night and early morning clerk did not speak English and we had a hard time figuring out where breakfast was and whether or not a car to the airport had been booked. The internet had listed a private security box, but there was not even a security box at the desk! The WiFi was down most of the day on one day of our stay. The location is great but the facilities did not measure up.
We stayed at this hotel in 2018 as part of the RS Best of Paris tour. We thought it was a delightful boutique hotel. Our room was small (this IS Paris) but very clean and the bed comfortable. Normally in the hotels we have stayed at in Europe with RS, we have only been provided two bath towels, two hand towels and minimum of toiletries. I’m not sure why you could not find where they serve breakfast as it is part of the small main floor. We found the reception clerks to be very French but all spoke some English and always helpful. An initial greeting of Bonjour Madame or Monsieur! always goes further with the French than coming in with a disgruntled attitude. They have the tendency to give it back.
The breakfast is no longer in the hotel but at a cafe down the street. With a non-English speaker it was hard to understand where exactly to take the slip of paper indicating the free breakfast!! We are always friendly and not demanding in our requests so attitude was not the problem.
It was a family owned hotel in 2018. If it is still the same, I remember the person at reception not speaking English until we attempted to humor him several times with our very poor French. When he had decided that we were genuine he was then quite well versed in English. What can I say, he was Parisian. We were there for 10 days and thoroughly enjoyed the hotel and our BOP tour with Roberta. Maybe you should ask a few more questions on here so you have a better expectation of what type of hotels RS recommends. I’m sure you would receive lots of honest comments.
We have stayed at many RS recommended hotels in many countries and usually are happy with them. I feel this one needs to be reevaluated. Perhaps it has changed management.
Have you stayed recently or in the past at a similarly priced hotel in Paris? I ask because I have read a lot of negative hotel reviews on different sites of Paris hotels based on the size of the room. I think most Paris hotel rooms are tiny. Comparing apples to apples would be helpful to gauge expectations.
I will be staying in this hotel in September and am happy to report back about my experience.
Also, did you ask for more toiletries or additional towels?
I have read that paying for hotel breakfast isn't worth it due to there being so many nice bakeries and cafes everywhere. I will get free breakfast on tour days, but elected not to pay for the breakfast on my independent days.
I would welcome comments from anyone else who has stayed there recently regarding rudeness of staff. Less recent reviews regarding the staff have been very complimentary.
Thank you for sharing your experience Paula.
Thanks for letting forum members know of your experience.
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Paula, it appears that from this post and your two other posts "Bateaux Parisiens boat cruise" and "TootBus Paris by Night bus tour" you did not enjoy your Paris visit at all. That is so unfortunate. Was there anything that was enjoyable?
We did find many things we enjoyed and our granddaughter had a great time seeing Paris for the first time! And our other granddaughter, who was on her second Paris visit with us, also had a great time!! My only purpose in these posts is to warn people of some of the things they may encounter when choosing what experiences they might want to have and what they might want to skip and why!
I'm pleased for you and your granddaughters. Yes, we look for suggestions here for what to be aware of as well as what pleases. When taking our children/grandchildren on trips, we want it to be special in every way.
Replying to vandrabrud: Yes, the rooms are tiny everywhere, but this one had one large shelf, 2 tiny shelves and a small hanging rack with about 5 hangers as the only place to unpack. The only floor space (to allow for using the suitcase as a shelf) was in the rather narrow walkway around the bed. The shelf space in the bathroom was the back of the toilet! Just too tight!!
The staff were plenty friendly (not rude at all), but several did not speak English and there was only one person at reception almost all the time.
We did not pay extra for the breakfast--it was included in the price of the room and was a normal petit dejeuner. Service was a little slower than you would receive at on on-site or buffet breakfast and you could order other things (eggs, etc.) and pay the extra.
@Margie...did your Best of Paris stay at Hotel de la Tour Eiffel or Hotel Londres Eiffel? Londres Eiffel is where lots of the Best of Paris tours stay.
Thanks for posting Pam. Somehow, I did not read the hotel name carefully. I will be staying at Hotel de Londres Eiffel, not Hotel de la Tour Eiffel. OOPS!
Pam, I went back and looked to make sure, it was the Hotel de La tour Eiffel. Our guide was not staying at the same hotel and if I remember correctly she said she was at another close by that RS also uses.
Thanks Margie, good to know.