It’s challenging to find a two bedroom apartment but Cobblestone was recommended in the RS guide. Great location on the Left Bank, and a significant RS discount (15% or about $450). Although I’ve seen good reviews in the past, our experience was different. The bathroom and sheets were dirty. There was an outdoor space, but we were there during a heat wave and it was too uncomfortable to sit outside. However, we could see that it had not been cleaned either.
The bathroom and sheets were dirty
Gross. Thanks for sharing your experience
What was the response when you reported the issues upon arrival? Was everything handled satisfactorily?
lately reviews of this agency have not been good. Not sure what's going on.
Nd complaint to management went unanswered.
We also used them and had a questionable experience. Of most concern: the door lock wasn't functioning, and our concierge / contact repeatedly assured us it was fine (and suggested that I just didn't know how to work it). I had to insist that they come take a look and sure enough, the door wasn't locking and they had to rebuild it. It was unsettling to say the least that it had been 2 days that the door had not been locked at all!
Additionally, meeting up with our concierge the day we landed was extremely difficult. She'd set a time and then kept moving the meeting time. She'd made personal plans that evening, and didn't want to change them.
The sofabed was sagging horribly, and the shower backed up very quickly.
I thought it was just us, but once I saw this review I thought I should share our experience. Maybe it wasn't just us?