Edited: they have extended my tickets for 6 more months! 😀 Thank you for all your comments!
I’m in Big trouble right now. I bought Westminster abbey tour tickets on the official website for the wrong dates. I was mistaken on the date of our arrival from USA. I bought it for April 10, 2023 wherein we will arrive on April 11 in the early morning. Can I still use this tickets on April 11. Thank you for any help!
Please help!
I would click on the "Contact Us" link on the official website, explain the situation and humbly ask for mercy, and for them to switch the tickets.
I bought tickets to a Broadway show for the wrong night, I called to explain the situation, and my non-refundable tickets were switched to the night I wanted. It can happen.
Try e-mailing them on [email protected]
(the address on the contact us page)
There should be no problem as there are loads of tickets available on both days, as of now.
Jut message them - every interaction I have heard about with WA has been very positive
Contact them via email. I did the same thing for a different site in London last month, and they changed the dates for me within 5 hours. I just emailed the contact us on the website.
THANK YOU very much to ALL who responded! I’ve taken your advise and emailed them. Today, I received a very positive response from them. They have extended my tickets for 6 months. Again, I appreciate all of those who took the time to write comments.
Have a great day to everybody!
Now that is a positive result!
I am so glad you got a good result...
I did also and emailed them the situation. They replied that they will be good until 6 months later. Be sure to email them though. Good luck and safe travels!
