Have any posters from the U.K. followed the latest? I have a sports package purchased within the U.K. for one day next weekend.
Finding it tough to determine how to move forward with the hotel and ticket confirmations.
Posted by
Forest Grove, OR
11799 posts
Some insight and useful links here https://community.ricksteves.com/travel-forum/general-europe/thomas-cook-bankrupcy.
Posted by
OP
New York, NY
170 posts
Thank you, Laurel. I've taken to e-mailing the hotel and football club personally and will hope for a response.
I'm embarrassed to admit that I didn't realize the whole conglomerate was failing when I booked. I thought only the airline was having issues.
Posted by
Troy, Oh, USA
2805 posts
My family in Wales has paid a very large deposit for a trip ext year with Thomas Cook, they aren’t sure they will get their money back. It’s a very bad situation, I feel bad for everyone who has bookings with them.
Posted by
Oxford, United Kingdom
5467 posts
Thomas Cook were partners with a number of Premier League clubs. Seen that Liverpool and Manchester United to name 2 have said they will contact our when they have necessary info from TC administrators. I guess they may decide to honour some kind of entry to the matches but they would need to get the info quick for next weekend.
Posted by
OP
New York, NY
170 posts
The club I have tickets for did not respond to my email yet from last night. They (and a handful of other clubs) have not even issued a press release on the matter.
Chase credited me back (at least temporarily) my booking cost. I’m still out the train costs to and from.
Posted by
Troy, Oh, USA
2805 posts
Good news for my family in Wales, they got all of their large deposits back, and got rebook with another company.