We just booked a stay on-line at a hotel in the Cotswolds. I logged on to the hotel's website, did the transaction but was surprised to get a receipt from Booking.com., as up until that point I was booking directly with the hotel.
Is this common?
Posted by
San Diego, California
6277 posts
If it's a small hotel, sometimes they just don't handle bookings on their own.
Sometimes, one is not really on the property's own website. It can be confusing.
At least, that's my experience. Have a great trip!
Posted by
Bend, OR
1350 posts
I think I would send a confirmation email to the hotel, just to be safe.
Posted by
Downingtown, USA
2583 posts
Totally agree with contacting the hotel and be sure it is their website. There are so many scams out there pretending to be part of the hotel itself. Just be aware.
Posted by
Bristol, UK
1641 posts
The costs of running their own online booking engine wouldn’t be worth it for a small hotel. This is a way for them to offer online booking without any of the hassle.