Through a forum enquiry this week it has emerged that the Stagecoach Bus App and live web tracker, both of which work perfectly OK in the UK, are currently struggling to work well overseas.
I have spent a lot of time and energy on this question, but somehow it seems to be related to the week difference between the UK and the USA ending summer time.
Please note that if you do a plan your journey enquiry on either the app or the website you can always download a PDF timetable for your route off the planner. The PDF timetable will always, in my experience, be correct. If there is a discrepancy between the 'printed timetable' and the app, then it is far more likely to be the former which is correct.
Even more importantly it really would be appreciated if a local tells you that the printed timetable is right (as they use the buses and know it is right), please actually believe them, not place blind reliance and faith in apps.
We have encountered similar issues with a number of other European websites, and the answer tends to be the same, that the sites or apps have been coded/written for domestic use, not overseas use.