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Questions about the Britrail M-Pass Flexi Pass

We will purchase the Flexi Pass for our upcoming trip and I had some questions about using it. My partner browsed the ACP Rail Reviews and found some comments which we’d like your input on. I browsed and searched here for these questions and have not found them specifically addressed.

First, several commenters said they had trouble getting scanners at the rail stations to recognize the code on the M-Pass. Several who used the M-Pass began, or returned to, using the paper pass on future trips because of that difficulty. Has anyone had that problem with the M-Pass arise during their travels?

Also, one person commented that using the M-Pass required downloading a ‘travel pass’ (their phrase) for the next days’ travel, also that at times they had to wait several hours before being able to do so. Has anyone encountered either issue?

If either of these is the case we would almost certainly go with the paper pass.

Thank you!

Posted by
360 posts

We had that problem on our last trip but all we had to do was find a gate that was staffed and they always let us through.

Posted by
10394 posts

I have the same problem with domestic passes on paper tickets. Some gates accept them, many don't. Some do one day and not the next. But if gates are in use at least one has to be staffed. It's an annoyance, but hey ho.

Posted by
10 posts

Thanks to both of you for sharing your experiences! We chose the paper pass and will be prepared to deal with any difficulty with it.