Please sign in to post.

Premier Inn London County Hall - Review

We just spent 2 nights at Premier Inn London County Hall (9/13-15/2026). As most may know, this is a budget hotel, and is exactly as-advertised. Self-check-in kiosks are in the lobby with one small single-staff desk. Check-in is at 3, but they will take and tag your bags in a luggage room if you arrive early. Everyone was very friendly and helpful but note that this is NOT a full service hotel - no concierge, no large lobby, etc. Not much "atmosphere" - it reminded me somewhat of a Pod Hotel in NYC, but with bigger rooms lol

There are two short sets of stairs (4-5 steps each) to get in the front - no ramp. I believe there is a more accessible entrance, but you need to use the call button to have staff direct you - which I think is at the top of the first set of steps (I could be wrong about that though, so worth checking if that is a concern).

Room was fairly spacious, clean, quiet. We (husband and I) had a standard double room; bed had the now-typical duvet cover, which are always so hot, but we were able to get a top sheet with no fuss. Room had a very narrow desk, chair, and a kettle; a lighted "vanity" with mirror, hair dryer and a bench was in the room instead of bathroom. Plenty of outlets (UK) and some very slow-charge USB ports. Open closet had maybe 6 hangers, one drawer, plus a sack with extra pillows. Bathroom was a little annoying with a heavy door that closed automatically - no way to keep it open (we propped it with the trash can). Tub was a bit hazardous - very deep, so nice for baths, but the high sides and no anti-skid tub bottom required considerable care. Our rate included a "continental breakfast" which was an extensive all-you-can-eat and included a basic hot buffet. There is a bar, and they may have dinner service? But we did not check any of that out. We paid about $200/night and that included the breakfast.

The location cannot be beat for touring the major sites. The hotel is located right behind County Hall (London Dungeon, Shrek experience, Aquarium), so it is one block off the Thames. Easy walk to the London Eye, Westminster Bridge, Waterloo Station and much more. Logistically, note that there is a gate across Belvedere Rd there, so any cabs generally need to be picked up at Chicheley St, which is less than half a block away. The hotel has a call button to summon Black Cabs, although it was not working when we were there. There is a Starbucks across the street, as well as a convenience store and an Italian restaurant.

Would definitely stay again if the rate was right!

Posted by
2254 posts

Ooh Rebecca if you only pay for the continental breakfast you’re not meant to have the hot food! I guess that term isn’t used in the US but here it means pastries, fruit, yoghurt etc. No full English. That’s an extra £3-4 I think.

Posted by
3393 posts

a lighted "vanity" with mirror, hair dryer and a bench was in the room instead of bathroom

Since outlets are not allowed in UK bathrooms, I found this to be a really nice feature in Premier Inn.

Posted by
666 posts

Re: breakfast - we did wonder, but no one said a thing! I suppose if we ordered an omelet, it would have been made clear? But when we gave our room number, nothing was mentioned.

Re: hair dryer - I actually like the hair dryer outside the bathroom as well.

Posted by
13438 posts

Helen, the term "continental breakfast" is used extensively in the United States and has the same meaning as it does in the UK. But I can certainly understand someone making a mistake about that.

Posted by
2 posts

Can I ask where your room was located (street or courtyard facing.. high up ?) and whether you encountered any excessive street noise late at night? I have read recent reviews stating that there is an issue with motorcycles revving and groups of street racers at night outside the hotel area. I am about to book for next August and it's the only thing holding me back! Thank you.

Posted by
271 posts

I’ve stayed at the County Hall PI 3 times and did hear a lot of motorcycle noise at night during one stay. From the window in my room, you could see a tiny bit of Chicheley Street. I’m a pretty heavy sleeper, so I managed to fall back asleep. It was pretty loud though. I could definitely see it being an issue.

Posted by
666 posts

We had courtyard side rooms, and it was very quiet. You could maybe request that (we usually request "away from elevators" and "upper floor" for exactly this reason). The street in front the the hotel is gated, so not much traffic there, but I am sure if you were closer to the square there could be noise...

Posted by
2 posts

Thank you both, very helpful. I do think it's very dependant on the room location. I'll have to weigh up the risks of not getting the "quiet" room. My daugther and I are both light sleepers.

Posted by
4218 posts

I think we have communicated in the recent past and I think that it had to do with my upcoming trip to London and Premier Inns.

I am leaving tomorrow and I am staying at PI Victoria.

How was the continental breakfast excluding anything that was hot?

Thank you for your review. I plan on posting one.

I think that I will be missing a lobby. I love a lobby in a hotel but we'll see.

Posted by
666 posts

The continental breakfast was basic but fine - bread for toast, crumpets, cereal, fruit, juice, and I think yogurts, etc. No one checked what breakfast plan we had, so some of us had the hot buffet selections as well - scrambled eggs, potatoes, meat etc. I think you could get eggs and omelettes to order as well, and maybe that's when someone would have said something? Hard to say...

Posted by
2797 posts

I'd expect a little traffic noise. York Road, nearby is a main east to west arterial and can be busy all times of the day and night.

I'm not sure there's a particular problem with loud motorcycles in London? There's quite strict rules about noise at inspection time for all vehicles here. I think some that have sports bikes may change exhausts between MOTs (inspections), but you won't get cars or trucks in traffic as loud as the US generally, as a rule.

The A&E (ER) Department at St Thomas' Hospital is just a few yards up the road west. I thought you may be bothered by ambulances at night, but maybe not. We have quite strict rules about sirens these days. Emergency services policy is a trade off between noise and safety. When I first moved to London 20 years ago it was much noisier at night with sirens.

St Thomas' Hospital, Lambeth on Google Maps - https://maps.app.goo.gl/dzVJrmEm8nMaKBwQA

I've bemoaned the location a little in the past. I had the feeling that Westminster Bridge was not being looked after well enough. Lots of those guys with the shell game, the guys selling the carmelised nuts; all a bit dodgy. The same crew as the pickpockets. I think you need to keep your eye on some of the characters that are around Westminster Bridge.

Posted by
1140 posts

Thanks for the review Rebecca. I have contemplated staying at this particular PI, and your review gives a lot of specific information.

About the bath tub vs. walk in shower, I wonder if Premier Inn is moving toward having only walk in showers in their new hotels. The one we recently stayed in, Paddington Station, was a recent renovation of an older building and to my knowledge only offered walk in showers, which I really appreciate now.

My son once made the same breakfast mistake once at a Hilton, taking advantage of the hot breakfast offerings when we only were supposed to take continental. I thought he knew, and when he sat down opposite me with his eggs, sausages, etc. I had to tell him. He was embarrassed and tried to find an employee to pay the difference, but they told him not to worry about it. That was nice of them.

Posted by
579 posts

I used to regularly use a bus stop by St Thomas’s Hospital and I don’t think I ever heard an ambulance siren whilst I was standing there. I’m not saying you won’t hear one but I doubt it would be a regular thing.

If you want to avoid Westminster Bridge there is a footbridge right by the Hungerford Railway Bridge, a little along the river towards Waterloo, which brings you out near Embankment tube station.

Posted by
13438 posts

I think that Premier Inns expect people to know the difference between a continental breakfast and a hot breakfast, and they basically use the honor system. I stayed at the Premier Inn County Hall in early 2024, and I did not get the breakfast included my room cost, but I did pay for the continental breakfast one day. I don't usually eat much meat for breakfast, so it was no hardship to go without the cooked food.

Posted by
666 posts

Well, we had no idea, and no one explained the difference when we entered the breakfast room and gave our room number. US hotels often have a "continental" breakfast that includes hot items (scrambled eggs, meat, oatmeal) so we just assumed the buffet items were included. Oh well!

Posted by
10377 posts

OP different country, different customs.

Having traveled for over 60 years outside the US of A one learns never assume.

Travel safely.