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Premier Inn Changes Its Booking Categories

The Premier Inn chain, which has a lot of reasonably priced hotels throughout the United Kingdom, has tweaked its rate offerings, generally making reservations easier to adjust. In the past I have always opted for the more expensive Flex rate; in the future there may be times when I feel comfortable opting for the Semi-Flex rate or even the Advance rate. Details are here:

Premier Inn website

Posted by
8410 posts

Looks like a reasonable straightforward program that will provide customers peace of mind and let the hotel manage its inventory in an efficient manner.

I suspect many more people are going to shy away from the 'all or nothing' approach of non-refundable rates for a considerable time going forward.

Be nice if this became a model for those lodgings that had draconian policies in the past.

Thanks for the info

Posted by
1175 posts

It looks perfect. I assume they got tired of sob stories with the absolute no changes rates. I’ll definitely continue to use them next time I’m in the U.K.

Posted by
103 posts

Thanks for the rate info. I too often stay at a Premier Inn in London on the flex rate. Good to have another refundable option with the semi flex especially.